K HealthReviews of khealth.ai

Came for a second appointment. Sadly am NO stranger to infected teeth and have had more root canals and extractions than I would like to admit. Essentially for a follow up where I needed an alternative antibiotic because I am getting worse not better they wasted my time with their stupid AI chat that takes like 20 minutes, and then the doctor was not willing to change my antibiotic even. I’ll be going to a different virtual provider and if they don’t believe me either I will just go in person and if I must I will go to the ER. we have a dental care crisis in the USA and feeling shamed for not going to a dentist, and a doctor essentially refusing to treat you because you can’t afford a dentist even though you are PAYING THEM FOR HELP to at least be able to eat and function… ugh. I have never felt so disrespected, belittled and ignored by a doctor. Someone needs to report these people to a health board that can see if they can shut them down if they’re just for stealing money and not giving what can help, which is what most reviews seem to hint to… I wonder if the doctors are even freaking real at this point… thank god this is provided by my employer as a benefit and instead of money wasted for me it was just time but for those who are spending money… RUN!!!

This was the easiest most efficient process ever! I didn’t even have to do a video call which was so great when I was already feeling ill. I will definitely be using this again!

The app was helpful and made the process of explaining my symptoms easy. The doctor’s response time was fast. However, when you are chatting with an actual person they close out the cat way too fast. I had asked for a sick note and did not receive it. I had to open up my chat 4 more times and keep asking for my sick note. I was told it was sent, but I didn’t receive it until an hour later and 4 people later. I did confirm the email, I received the invoice just fine. I also checked my junk folder, nothing. It was very frustrating. I was simultaneously on hold on the phone with your patient customer service for 50+ mins no one answered the phone, the automated system said it would be a hold time of 3-5 mins, it was 50 and no one ever picked up

If you’re used to seeing a real doctor, expect your experience to be different than what you’re used to. I used this service because I was unable to see my regular doctor. They billed my insurance for one thing, whereas my regular doctor would have billed it for something else. Now I’m out hundreds of dollars and they’re unwilling to adjust it.

This visit was so convenient, quick, and helpful. It is not a priority for my husband to go out when he is feeling unwell, sometimes delaying or preventing rapid treatment, so this option was a gamechanger. Texting with a clinician in minutes with a simple diagnosis allowed fast diagnostics, a prescription being issued, and a faster recovery for my hubby. Thank you!!

The Dr listened and provided excellent service. I feel like I am on my way to better health.

The app was very user friendly and the Nurse Practitioner I worked with was kind and very helpful resolving my issue quickly.

The efficiency of every visit. I was very sick and couldn’t lift my head up. I had a Drs appointment right from my bed. Very thorough and kind. I recommend to everyone I know.