Kenya Visa OnlineReviews of kenyavisaonline.com

i was kept informed on a daily on how my visa was progressing excellent service ...this was my first application to go to Kenya very quick in sorting it out

Very Good and very easy and clear process

No problems at all!

Always got prompt replies to questions, and always given somehow with a smile. I didn;t give the fifth star because there were a couple of occasions when I was being sent to a different country from the one I was planning to go to.

Hi Ordered a visa the other day. Great software but not working at all. I tried to upload forms through the application, system was just hanging and I spent at least 1 hour trying to get further, very frustrating as the system forces you to pay first so you ´can´t go back either. Finally the help desk helped me. But also that you need proof of travel and passport photos is not stated in the beginning. Luckily I had access to my dropbox, but if not - big problem and no money back. Expensive joke. Got the visa at the end.

Their system did not work. I attempted to reply to their automated email to upload requested documents as well as direct uploads from a file. Neither approach worked. Sent a response to their support email line. Have yet to hear from them. Went ahead and used a different visa service with no problems. Update - received apology from iVisa. Said their online process was experiencing problems and offered a way to upload my docs via email. They said they would refund any charges for the inconvenience.

i was applying for two visas mine went through but the web site would not accept the travel docs for the second visa . i contacted the team via the chat button and they walked me through it. very fast and very good customer service . before you start make sure you have scanned your passport , travel docs and separate passport size photo

The upload feature on your website didn't work. And as I was working from my husbands computer at the office, I only had limited time to deal with this application. It should have taken no more than one hour and it took 3 that morning and two the next day. Fortunately your CHAT option works wonderfully and with the help of Leira was able to get everything finished and a visa approved. Thank you.