Kensington FurnitureReviews of kensingtonfurniture.com

Excellent customer service

Barbara and Michele were great. We will be back. Thank you, Stephen and Cheryl

Excellent selection and helpful assistance

My partner and I visited the store to buy 8 bar stools. We were immediately greeted by a sales person that asked us if we could walk up steps. We were not in a wheel chair, walker or we were not limping. She directed us upstairs and then asked us to look downstair to a display of additional bar stools and then said " you probably can't see that far". I know that good help is hard to find but if you want to sell furniture, insulting the patrons is not a good sales tactic. Maybe she should have said that we might not live to get the full benefit of this furniture purchase. We will not be back!

Joe was excellent.

Our salesperson Steve was fantastic. Gave us expert advice and showed us only what we were looking for. Great selection, and an amazing salesperson helped us achieve our goal of purchasing the couch we wanted.

Great experience. We waited until last to check Kensington after going to Bob's, Raymour & Flanigan and online. At first, my wife said it would probably be too expensive. When we walked in we found what we had been looking for at a great price, even buying a chair along with the 2 piece sectional with chaise. It worked out perfectly with the price being very reasonable. Thank you.

I had an amazing experience at Kensington Furniture. I was pleasantly greeted by Yolanda as I walked in. I told her I was looking for a sectional and after her asking me a few questions she showed me the perfect one upstairs. I then inquired about an affordable coffee table that would be able to blend the colors of my new space. Even though the sectional also came in brown and my new living room carpet was brown I desired the sectional in grey. She immediately knew a coffee table set downstairs that was perfect to make the grey and brown scheme cohesive and on top of that it was affordable!! This is my second time purchasing furniture at Kensington and it probably will not be my last. I went to furniture stores nearby that had the same exact or very similar furniture and both times Kensington was significantly cheaper. Kensington has great quality furniture that is worth the price! Both times I have purchased furniture, I have luckily come when there are special sales.Both times amazing customer service with employees who are very knowledgeable of their inventory. I still have a queen bedroom set and buffet table with storage that I purchased 5 years ago that are still in amazing condition because of the quality of Kensington Furniture!! Lastly, I told Yolanda in our conversation I was moving soon and she asked if I had anyone to help and said she could give me a quality/affordable moving company’s information. That was very helpful information that she offered without me inquiring.