Kendra's BoutiqueReviews of kendrasboutique.com

Hair is overpriced & customer service is trash. I wish I would've read the reviews first.

The hair's beautiful. I just suggest that the title of the option of "5-7 day shipping" be changed to "5-10 day shipping" : )

I’ve been shopping with this company for 5 years, and after placing my order something told me to check the reviews. I did... and all I seen were negative reviews. I prayed and prayed for a good batch but today I received my bundles and I can truly say Kendra has changed vendors. The tip of one bundle is light brown, which her hair is always a natural brown . I lifted the tip of one of my bundle to the top by of the weft and it looked like the tip of the bundle was bleached or dyed before. I’m so disappointed in this company especially being a black own business. I really thought this company would go on to better and bigger things but you definitely lost a true valuable customer.

I used to love this hair. It was my go to company for years, but something has shifted. The quality is not the same at all. It sheds like crazy, even before the install it was shedding, and it keeps getting very matted. I’m very disappointed with my purchase and the $400 I feel like I’ve wasted. I was loyal to this company and I usually don’t do reviews, but this is unacceptable!!

I honestly used to love this hair but i got a bad batch this time it took me a while to write the review because I thought it was going to get better after I washed it but nope it’s horrible. I’m so disappointed I wasted $400 on this hair. It’s a hit or Miss with this company. Honestly I would of been better off with aliexpress hair. This hair is shedding like crazy and tangling after I flexi rod it. At this point I will not recommend this hair to anyone. DO NOTBUY!

i bought hair from Kendra's Boutique and im just disappointed. i watched video's so much videos on YouTube aiding me in me purchase. when i got the hair i could feel a texture difference with the bundles and the colure. I figured that after i washed the hair it would feel different and you know what is did, a little. Now, the hair just feel dry like an thirst that cannot be quenched. The closure feels grate but the bundles are dry. DRY! Now i spent so much time making a wig i finally got to the bleaching the knots and i was so exited because that's what makes everything look natural right??? WRONG, i tried to bleach the knots in the closure and the knots didn't bleach. i tried bleaching the bundles and they didn't either.. what a disappointment.

I didn't get it installed yet but I wasnt satisfied with how it was shipped. The bundles weren't individually wrapped in plastic they were in a cloth pouch which causes sanitary concerns for me.The hair wasnt body wave it just looked twisted. The whole presentation was poor, the bundles didnt look or feel silky and smooth.

Unprofessional is definitely an understatement. Feel free to go through hassle with them. On 10/23 the company called me stating that they don't have the hair pattern I requested, in 22,24,and 26 inches(loose curly). I told them it's okay to send me the exotic deep curly. I ordered 3 bundles with an 18 inch frontal. 10/30 I received my package; inside it were my 3 bundles and no frontal. 10/30 I called them to make a complaint and they promised to overnight my frontal to me. 10/31 I received my frontal. Hair appointment was scheduled for 11/6 at 4pm. 11/5 I gathered my bundles and frontal in preparation for my hair appointment. Lo and behold! My 18 inches frontal was a 14 inch. I was upset after all these run around they still sent the wrong thing. I emailed them a picture of the frontal with the measurement on it. 11/6 I called and spoke with Nicole at 10:05 am. She was beyond arrogant and disrespectful. Nonetheless, she asked me to ship the frontal back to them and call back with a tracking number. And the following will take place after I have shipped back the wrong frontal: -They will issue a refund of the shipping cost - They will ship me my 18 inches exotic deep curly, overnight I called at 1:15 pm cst and someone else answered the phone, again, she was also rude, lacked compassion and straight out arrogant. She said she's unable to assist me and I should call back at 3 pm cst so I can speak to Nicole. In her words "things happen and mistakes are bound to happen". I was already upset at this point because from the beginning, they made several errors and still made it seem like all is good. I have a screenshot of all my email correspondence to them(which has not been replied).