Kehyla BeautyReviews of kehyla-beauty.com

Response from Kehyla BeautyMay 8, 2025

We’re truly sorry to hear that your experience hasn’t been up to expectations. We understand your concerns about the product origin, and we’d like to clarify that some of our products are sourced from different regions. Due to varying stock availability across our warehouses, sometimes shipments may come from overseas to ensure our customers get their orders in a timely manner. We stand behind our products, and your satisfaction is our top priority. Please reach out to our support team at [email protected], and we’ll do everything we can to resolve your concerns to your satisfaction. Thank you for your understanding.

Response from Kehyla BeautyMay 8, 2025

We’re really sorry to hear that the product didn’t meet your expectations. We strive to offer quality and satisfaction with all of our products, and we take your feedback seriously. Regarding the issue with the return email, we apologize for any inconvenience. Please reach out to our support team directly at [email protected], and we’ll do our best to resolve this for you. We stand behind our products and want to ensure you're satisfied with your experience.

Response from Kehyla BeautyMay 8, 2025

We’re really sorry to hear about your experience, and we completely understand your frustration. We take issues like this seriously, and we want to make things right. It sounds like there was a misunderstanding with the "buy one, get one free" promotion, and we apologize for the mix-up. Please reach out to our support team at [email protected] so we can look into this and resolve the situation for you. We also want to clarify that while some of our products are made overseas, we stand behind their quality and are committed to providing the best experience possible for our customers. We appreciate your feedback and are here to help you with any concerns.

Response from Kehyla BeautyMay 12, 2025

Het spijt ons te horen dat je je bestelling nog niet hebt ontvangen. Dat is zeker niet de ervaring die we willen bieden. Soms kan vertraging optreden vanwege verzend- of voorraadproblemen. Neem alsjeblieft contact op met onze klantenservice via [email protected], zodat we dit zo snel mogelijk kunnen oplossen. Bedankt voor je geduld en begrip!

Response from Kehyla BeautyMay 12, 2025

We’re really sorry to hear about the condition your mascara arrived in—that’s definitely not the experience we want for our customers. We understand how important presentation and product integrity are. Please reach out to us at [email protected] so we can look into this further and make it right. Your feedback helps us improve, and we truly appreciate you taking the time to share it.

Response from Kehyla BeautyMay 12, 2025

Ci dispiace sapere che i nostri prodotti non hanno soddisfatto le tue aspettative. La tua opinione è molto importante per noi e ci aiuta a migliorare. A volte spediamo da magazzini internazionali, il che può causare tempi di consegna più lunghi, ma ci impegniamo sempre per offrire prodotti di qualità. Ti invitiamo a contattarci a [email protected] così possiamo affrontare direttamente le tue preoccupazioni e cercare di trovare una soluzione soddisfacente per te.