Kehyla BeautyKehyla Beauty is listed under Cosmetics & Makeup.
Kehyla Beauty (kehyla-beauty.com) has 422 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jeannette B.
Very bad mascara. The reservoir is practicly empty.
Response from Kehyla BeautyDec 18, 2025
Hi Jeannette, we’re very sorry to hear this and for the disappointment caused. This is certainly not what we want for our customers. We’ve already tried to contact you by email to resolve the issue—please check your inbox so we can assist you as soon as possible.
SUSAN B.
It was initially frustrating because I never received my order and had to contact customer service several times. However, they were terrific, and really tried to help me, eventually I did get the product though, and I absolutely love it! I did tell Chevron that it was a terrific mascara, I had my doubts because I’ve bought so many and they’re all kind of the same and clumpy, but this one was different and I really love it!
Response from Kehyla BeautyDec 18, 2025
Hi Susan, thank you for sharing your experience! We’re sorry for the initial delivery issue, but we’re so glad everything was resolved and that you’re loving the mascara. Your kind words truly mean a lot to us 💙
klant
Zeer vriendelijk en professioneel supportteam. Mijn kritische opmerking over het product werd goed opgepakt! Heldere communicatie was heel prettig. Deze ondernemer staat garant voor een kwalitatief hoogstaand product en regelde een kosteloze vervanging. Dank je wel Kehyla, ik kom graag bij jullie terug. Best regards, Angela Snoeck, Nederland.
Response from Kehyla BeautyDec 18, 2025
Thank you so much for your kind words, Angela. We’re happy to hear you had a positive experience with our support team and appreciated the clear communication. It truly means a lot to us—looking forward to welcoming you back at Kehyla 💖
Spring W.
I bought the mascara and liner. The mascara was completely dry. The tube was empty but for a little mascara dust on the wand. And now I see others have also experienced this. It apparently is made in China; that's where the package originated. After reading these reviews and seeing where the package originated, I'm afraid to use the liner. Too close to my eyeball to risk using it. DON'T BUY FROM THIS COMPANY.
Response from Kehyla BeautyDec 18, 2025
We’re truly sorry to hear about your experience and understand your concerns. Our products are made to meet high quality and safety standards, so there was very likely an issue with this specific item. Please contact us at [email protected] so we can resolve this for you as quickly as possible.
Jo A.
First, the discount code they sent for new customers didn’t work. I replied to their email with the code, and they then asked me what code I was referring to. When I clarified that it was the new-customer code, they never responded. I went ahead and purchased the mascara anyway, and it was an even bigger disappointment — it did nothing for length or volume. It performed no better than a $2 mascara from a discount store. Very disappointing and feels like a scam.
Response from Kehyla BeautyDec 18, 2025
Hi Jo, we’re very sorry to hear about your experience and for the frustration this caused. We’re currently unable to locate your order based on this review, but we truly want to help. Please contact us at [email protected] so we can look into this and resolve the situation as quickly as possible.
JULZ
Was tempted due to mascara for senior ladies. Not good, no length or thickness. My eyelashes became brittle, the mascara was so difficult to get off. Bought one got one free. Eventually my lashes snapped where they became so crusty. They're shorter now than they were before. Both mascara's have gone in the bin.
Joolie
Not a good service at all. Purchased a mascara and got 1 free, both were dried out on receipt obviously wanted to get rid of old stock! Customer service said they would send a replacement mascara which never materialised. Chemron stopped replying to my emails. A waste of time and money!
Matthew H.
My wife bought 2 mascaras in August. So far she has only been using 1 of them. Initially the product seemed very good. Now, less than 1 month later, her eyelashes are clumping together
