Mark A.
I am still waiting for a refund after…
I am still waiting for a refund after having an incredibly bad experience. I am considering legal action. Now they say next week. They took my money made excuses of how the pickup could not take place and now refuse to refund $724. Accident, truck breakdown, they have all of this mysteriously happen just as they will pick up vehicle. Then Sam had the audacity to request $200 to get my $524 back in refund. Now more excuses....now Monday for refund. DO NOT USE THIS SERVICE!!!!!!! THEY ARE A SCAM!!!!!!!!!! THIS IS FRAUD!!!!!!!!! Lawsuit to follow. Ypu are scum and I cannot emphasize this enough.I will not stop until things are made right, I would like a response.
Response from All States Car ShippingMay 15, 2026
We sincerely apologize for the frustration and inconvenience you’ve experienced. We understand your concerns and regret that your transport process did not go as expected. Unexpected carrier-related issues, including scheduling disruptions and equipment problems, can occasionally occur in the auto transport industry, though we understand this does not lessen the frustration on your end. That said, we take refund concerns very seriously and never intend to withhold funds unfairly. Our team is actively reviewing your case and the refund status to ensure this matter is resolved as quickly as possible. We kindly ask that you contact our support team directly with your order details so we can provide a clear update and work toward a resolution. We appreciate the opportunity to address this matter and make things right.

