Ernest R.
The car was delivered without damage
The car was delivered without damage, but it was later than agreed and the cost was doubled.
Response from All States Car ShippingMay 26, 2025
Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience caused during your vehicle transport process. The price adjustment was not arbitrary—it reflected updated market rates from available drivers then. No changes were made without your consent. We understand this experience's disappointment and regret that we fell short of your expectations. Please know that we take all feedback seriously and continue to work on improving our communication and service reliability. If you have any questions or need additional documentation, please contact our customer service team directly.