Tim
Infusionsoft has been a great CRM tool…
Infusionsoft has been a great CRM tool that we have been able to implement to help track and follow up with our leads. Since implementing this product we have seen our sales more than double.

With Keap, you'll easily capture, organize, track, and nurture all of your leads to increase sales and revenue. Grow without the growing pains.You’ve built your business from the ground up. And no one knows it better than you do. But while the thought of letting go terrifies you, the idea of growing excites you.You need to scale in a way that keeps your business healthy, your customers happy, and your team thriving. Keap’s powerful sales and marketing automation engine is built to do exactly that, providing automated personalization features, strategic guidance, regular coaching, and an active user community to help every step of the way.Automated sales and marketing processes reduce your workload so you can focus on what matters most to you. To ensure your success, Keap also offers expert coaching, in-depth training, outstanding support, and a dedicated community of entrepreneurs.
Keap (keap.com) has 466 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Sales & Marketing · Phoenix, Arizona
Excellent

Sales & Marketing · Phoenix, Arizona
Excellent

Sales & Marketing · Phoenix, Arizona
Excellent

Sales & Marketing · Phoenix, Arizona
Excellent
466 approved reviews, newest moderated first
Tim
Infusionsoft has been a great CRM tool that we have been able to implement to help track and follow up with our leads. Since implementing this product we have seen our sales more than double.
Elisa
I love the automations! easy to understand and to use!
Melissa
Very happy with my choice of Infusionsoft for my CRM. Easy to set up, easy to work
VA U.
I was surprised to get this review asking, "how WAS the free trial," in past tense, when it just started yesterday! Also, my introductory email was addressed to "Dear :" with no name. I would have expected my name inserted since automation is their key service. Still, I am optimistic and hope it's a great experience.
Response from KeapAug 29, 2018
Hi Scott, I apologize for the confusion. Your invitation to review Infusionsoft and your Free Trial experience was sent by Trustpilot - this site where you have shared your review. We have partnered with Trustpilot to gather feedback from our customers. I have reached out to their support team as I am not sure why your name was not included in the invite. Our records show that you recently purchased Infusionsoft and the Free Trial is typically 14 days, but it looks like you completed the Free Trial early. Again, all apologies for the confusion. Welcome to Infusionsoft! I hope that you continue to have a great experience! Thank you for the review! Cheers, Sarah, Advocacy Manager
Ashley
Some things are super outdated. I'd really like the option to customize order receipts from my order forms. Also...there are often glitches in payment processing. Refunds are a nightmare. On the plus side, the campaign builder is really useful. In response to your reply...we do use Infusionsoft payments and that is what makes refunds a nightmare. Plus...everytime we hop on with support we're given a different answer about how to handle things. Support is often not helpful. :(
Response from KeapAug 28, 2018
Hi Ashley, Thank you for your feedback and review. If you are using e-commerce, we offer lots of great integrations I would recommend checking out here: https://www.infusionsoft.com/features/integrations. I am sorry to hear that you have experienced issues with our payments! That is not the experience we want for our customers and I will see what I can do to follow up with you and see what we can do moving forward -- this is valuable feedback for our teams. Thank you for letting us know! Glad to hear the campaign builder is working well for you! Our product developers are definitely working on some big enhancements that you would likely benefit from in terms of orders. Please stay tuned! Cheers, Sarah, Advocacy Manager
Carolyn
Excellent kickstart program that got my first promotional campaign off and running, as well as all my subscriber sign-up pages installed at my website and blog. These sessions were not only super productive, they were also personally rewarding. I feel like I have a tech/business coach who also is warm and encouraging. During my initial setting up, I ran into some snags and I was able to get online chat support within five minutes. One chat support turned into a live interaction so it was like getting another dose of personalized coaching. The best thing: I am feeling that my small business is taking a new turn and my expansion is fully supported by Infusionsoft.
Response from KeapAug 28, 2018
Hi Carolyn, Wow, thank you so much for sharing such a thoughtful review and your experience. We are always very happy to hear that your introduction to Infusionsoft is a positive one! We are here to help your business grow! Cheers, Sarah, Advocacy Manager
Livia
Great customer service, and wonderful sales strategy you have got. Thanks!
Kristine H.
Loved the experience of trying infusionsoft!