KeapReviews of keap.com

I used the free trial and now I am now using the paid version.

Tylor was great. Answered my questions and set me up

As long as a "do it yourself" attitude doesn't bother you, this software and company can truly help facilitate. I've seen this product work before I subscribed and it is amazing. I can't wait to continue using it.

A++. Long-time customer.

I really enjoy working with Infusionsoft and their team. By no means, it's the perfect solution (I have a feeling that no CRM company is), but so far they have been very accommodating to our needs, and they have great customer support. I have tried the beta program and I really think they are in the process of revamping the whole system, making it easier for both the front end users and back office administrators. For our company, they have provided almost everything we need for both CRM and Marketing solutions.

Infusionsoft is so versatile, it can literally do anything you need it to do, in order to automate and streamline your business. For some, it is fun to figure it out themselves. Others may be better off to find someone who can set it up for them.

I used to be a raving fan of infusionsoft. However over the years I feel that the company and support has really gone down hill. I would love to be a fan of infusionsoft again but I just keep getting disappointed by my experience with it. Last week an infusionsoft glitch cost my company $4,500 and thats just the tip of the iceberg. The only reason this has a 3 star is because I want this company to come back from where they have fallen. Maybe if they started using their own software again they would be able to identify with what we as customers want and need.

It seems like I had to beg the company to have someone call me so I could get a couple questions answered and buy something. Once I finally got someone to call me, they were very helpful. And now I have to fight them to get the chance to talk to a rep of their Certified Partner program. I still haven't connected to them, after about a week of trying. And finally, I'm sitting here right now waiting for my first onboarding training session. The trainer, if he shows up at all, is now 12 minutes late for this first scheduled training session. If this company manages their software like they manage their people, I won't be a customer for long.