KeaBabiesReviews of keababies.com

Perfect for a toddler who wants her own pillow. The shipping was fast. I love the packaging.

Although there isn’t an EDA after checking out, (expected date of arrival) the shipping was quick and the arrival was timely. The company packaging is really nice and the 10% first time user discount helped me buy directly from the site rather than using a third party store such as Target. The only real “negatives” is that (1) wearing the wrap gets hot. I live in the southeast (SC), and it gets quite humid and hot here. The wrap fabric is stretchy but it’s not a breathable fabric as I thought it would be. Wearing baby and wrap can be an uncomfortable experience even when dressed appropriately for the weather. (2) Not an easy take off for potty. So realistically, putting the wrap on isn’t difficult. Taking it off quickly can be awkward especially when mom has to go potty. It’s definitely not a quick slip off kinda situation. Sometimes untying the back becomes more time consuming and inconvenient. I haven’t been able to tie mine in the front due to the fabric length not being enough for me, so I can only speak about untying the back. (3) Because it takes a bit to undo the wrap, the final thing I consider a “negative” of sorts is the fact that for the time it takes to get out of it, you can’t just slip back into it. You have to redo the wrap all over again which in my opinion, having a non-wrap carrier in this case would be a positive for the easy on and off. Overall, my son is 6weeks, weighed in at 8lb 10oz by 2weeks of age, I got the wrap when he was about 3-4 weeks of age, and he fits and is secure in the wrap. I am extremely large busted (44N) so breastfeeding while in the wrap is not something I can do at all.

I unfortunately wasn't happy with my order but that's no reflection on the product. When trying to make my return I received constant communication and instructions. Easy transaction. Thank you KeaBabies for keeping it simple and honest. Great company.

The pillow I bought for my 4 year old was the perfect size. Shipping was quick and easy. Overall a good experience.

I didn’t realize that the glass can’t go right from the fridge to the microwave when I bought it , which is essential for daycare, and I’ve emailed twice trying to return them and haven’t heard back. It’s been a couple of weeks.

Customer service was fabulous in answering quickly as well as helping and resolving my concern.

Bought the fox hooded towel. Super cute and super soff!

I was very disappointed in customer service- as soon as I placed my order I realized it was going to be shipped to the address of my credit card. My whole point of ordering online was to have it shipped directly as a gift. When I realized my error I immediately tried to contact them to see if the address could be changed- there is no way to contact anyone via phone, only email. I did get a response in a reasonable amount of time but it said that they couldn’t do anything as the order was already in progress- still within a couple of hours of placing the order. It can be a very unpersonable experience when systems are so automated that there’s little room for assistance with something so simple as updating the address.