KBDfansReviews of kbdfans.com

I've got to give it up to Jean and KBDfans. I had a recent issue with an order that involved it being damaged in transit. During the process, Jean was efficient in his communication and transparent throughout, with him and KBDfans helping me by going above and beyond. Many, many thanks, Team!

Really nice keyboard and great customer service.

Great keyboards, great support service which helped me to get my keyboard in no time, very good quality assemble.

i purchased the holy60 case, honestly solid case and one of the most aesthetic cases i’ve seen, but that’s not why i’m giving 5 stars, the rubber for some reason i couldn’t not find, but legitimately fastest customer service i’ve seen in a while, food places take longer to fix your order, sent 1 email and Jean was the person who helped me, sent me another pair and came within 3 days. thank you guys again, love my case and great service!

We purchased 2 keyboard kits, a MK3 and a Tofu65. Everything is packed with extra supplies and included torx screwdrivers. Unfortunately the Tofu65 PCB had an issue and the bottom row of keys didn't work. Customer support was very helpful, and sent a replacement after confirming the issue (thank you Jean). Very positive experience overall.

Just perfect, I was looking for an actual good mechanical keyboard but more suiting my needs. And the only real way to get what I wanted was a custom made keyboard. Since I don't have the experience to do such a thing. I went with kbdfans. And my experience was perfect. Although the delivery was pretty quick, the only downside was the overcharge from customs. But I live in Switzerland so it's pretty common to get customs overcharge here. Apart from that, the keyboard is actually crazy good and is exactly like I imagined. You can go eyes closed with them.

Quality of product is incredible, everything is above beyond expectations in that regard. Only problem I had was to do with shipping and delivery. I paid £36 delivery on the website and it was stated as being 2-3 days or 5-7 days depending on how remote you are. The product took 2 weeks to arrive and had very limited tracking information. When it arrived in the country I was asked to pay for customs by the delivery company which was an additional £65. I was informed about a possible delivery charge on top but they did not disclose the exact amount until after it arrived in the country. Again, product is exceptional, company is trustworthy, but delivery and communication aren't a strong-suit.

Be careful they don't disclose being from china and they ask you for money after.