KatuChefReviews of katuchef.com

When I first placed the order for cutting boards I inadvertently also ordered pads for the cutting boards. I was unable to delete them from my online cart. I decided to cancel the ENTIRE order within 30-minutes of placing it and was told that it was too late to do so. I found that hard to believe. I still intend to return the 4 cutting boards and two pads -- but now I have to pay for the return shipping cost which does not make mee happy.

Do not buy from Katuchef. Their prices are not correct, the email addresses bounce back so there is no way of contacting them. I want to return the product and receive a refund but there is no return address, no contact details. All that arrived was the product delivered via Aramex. Will never again purchase from them.

The customer service was great and very responsive. It was a pleasant surprise.

The product is fantastic. What happened was- after I purchased the product I received an email stating that my payment didn’t complete. So two days later I repeated my purchase- the. Received an email stating that my (first- original) purchase had been shipped- but I did t realize that until the next day when I received a second email stating that my purchase didn’t go through and the day after that received another email that my order was being shipped. So two orders two days apart paid two different amounts- but really only only need the one set of cutting boards.

I would like to know when my order will be received ?

Easy to find product after seeing it on a news feed. Wanted to have a safer cutting board that didn't put plastics and other unknown things into the food I prepare for my family.

Excellent presentation, detailed information provided. Wide variety of product and services available. Very informative.

Ease of making my order.