KatuChef Reviews | Read Customer Reviews of katuchef.com

KatuChef Reviews | Read Customer Reviews of katuchef.com

KatuChef reviews

738 approved reviews, newest moderated first

MARY R.
Sep 18, 2026
Don’t send items NOT REQUESTED and…
Don’t send items NOT REQUESTED and expect customers to pay for them!!!! Just refund the $109.96 to my credit card as promised ASAP!!! Thank You
Response from KatuChefSep 19, 2026
Hello Mary, Thank you for bringing this to our attention. Orders are only ever processed for the items and quantities a customer selects and confirms at checkout, and nothing is placed without authorization. We’d like to better understand your experience, including the refund. To help us investigate your case, we have sent you a separate email requesting some additional information. Please take a moment to check your inbox for our message. Kind regards, Blake from KatuChef
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David M.
Sep 17, 2026
response from customer service
I received a courteous response from customer service explaining what was needed to return the cutting board that did not meet our size expectation.
Response from KatuChefSep 20, 2026
Hello David, Thanks for your review! We’re glad you received a courteous response from our customer service team and that the return requirements were clearly explained. We’ve reviewed your case and can confirm that the matter has been resolved. If you need any further assistance, our support team will be happy to help. Kind regards, Blake from KatuChef
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Merrilee H.
Sep 17, 2026
My experience has not been a good.
My experience has not been the most pleasant. Not because of the customer service, but when I placed my order, there were twice as many boards on the order. Why? Then when I got my order, the boards are small. Not workable for me.
Response from KatuChefSep 20, 2026
Hello Merrilee, Thank you for sharing your feedback. Any add-ons, or optional offers must be actively selected and confirmed before an order is finalized; our system does not add anything the customer did not select. We’ve reviewed your case and can confirm that the matter has been resolved in the meantime. If you need any further assistance, our support team will be happy to help. Warm regards, Blake from KatuChef
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Mrs Elizabeth B.
Sep 17, 2026
Straight forward purchase
Straight forward purchase
Response from KatuChefSep 19, 2026
Hello, Thanks for your 5-star review! We’re glad you found the purchase straightforward and easy. Kind regards, Blake from KatuChef
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Lyn C.
Sep 17, 2026
Feel so happy that I am not spreading…
Feel so happy that I am not spreading bugs on this cutting board. Have tried all sorts so far so good
Response from KatuChefSep 19, 2026
Hello Lyn, Thanks for your 5-star review! We’re so glad to hear you’re happy with your cutting board and that so far, so good. We appreciate you sharing your experience! Kind regards, Blake from KatuChef
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Frank
Sep 17, 2026
Everything explained in detail
Everything explained in detail. Made it easy to make an excellent decision.
Response from KatuChefSep 19, 2026
Hello Frank, Thanks for your 5-star review! We’re glad everything was explained in detail and that it made it easy for you to make your decision. Kind regards, Blake from KatuChef
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Sarala P.
Sep 17, 2026
I used the cutting board and paint on…
I used the cutting board and paint on board sketch the knife marks on. After using I washed the board ,when I looked it over, both sides bubbled all over. I ordered 4 cutting board, one I keep and other three to give presents. But I don’t think giving to parents to anyone. So I like to return to you back.’
Response from KatuChefSep 19, 2026
UPDATE Hi, Thank you for sharing your details. Your order has been located, and a support agent is now reviewing the situation to ensure this is resolved promptly. We appreciate your patience and will follow up shortly. ______________________________ Hello Sarala, Thank you for sharing your feedback. Your comments about the quality of your KatuChef are important to us, and we’d like to better understand your experience with the product, including return and refund request. To help us investigate your case, we have sent you a separate email requesting some additional information. Please take a moment to check your inbox for our message. Kind regards, Blake from KatuChef
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Glieci C.
Sep 16, 2026
Das Produkt hat mich überzeugt. Merci !
Das Produkt hat mich überzeugt. Merci!
Response from KatuChefSep 17, 2026
Hallo Glieci, vielen Dank für Ihre netten Worte! Es freut uns sehr zu hören, dass Sie von dem Produkt überzeugt sind. Nochmals vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! Herzliche Grüße Blake von KatuChef
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