Pass your IT certification exams with confidence using Kaplan IT Training (formerly Transcender). Prepare for IT certification exams from Microsoft, CompTIA, Oracle and more now.
Kaplan IT Training (kaplanittraining.com) has 61 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Regis V.
Extremely bad technical support, lack o fluency in customer relationship, primitive CRM systems that turn contact of student with the staff very difficult, even impossible. At this terms, programmatic contents are irrelevant.
Response from Kaplan IT TrainingNov 16, 2018
We apologize for your experience with our technical support. I will be sure to pass this feedback along, as we want to ensure the very best experience for our customers.
Nope
It's really expensive...Kaplan has a monopoly and is exploiting it
Response from Kaplan IT TrainingNov 16, 2018
Thank you for your feedback. We appreciate you taking the time to provide us with your review. We will submit your feedback on for further review, as we always take into consideration the voice of our customer.
Wb
I was always lost as to why or how any of the labs related to the material. They don't explain why you are doing any of the steps and sometimes it is very unclear why you are doing that particular lab at all. I didn't learn anything from them, just clicked my way to the end every time
Response from Kaplan IT TrainingNov 16, 2018
We apologize that your experience was unsatisfactory. If you have further questions in regard to your preparation, please reach out to us, as we want to ensure the best experience for you. You may call us at 877-792-4441 if you'd like further assistance.
Thomas
The practice test engine for CASP-002 didn't really prepare me much for the actual test. The question were not at all similar to the ones on the exam. I wasn't expecting a word for word question/answer mirrored to the exam, but I was at least expecting a question that's in the fashion of the Exam questions. The exam questions were extremely convoluted with multiple degrees of "gotcha" questions. I feel that the practice tests should be in the same fashion. The practice test question were extremely short in comparison to what I experienced with the CompTIA CASP-002 test.
Response from Kaplan IT TrainingNov 16, 2018
This information is valuable as we work to enhance our products for our customers. Thank you so much for your feedback Thomas!
Rafal
Everything is great
Response from Kaplan IT TrainingNov 16, 2018
Thank you for the great review Rafal! We are happy we were able to assist you in your studies!
DIVALDO
The questions are not updated. I needed support to review one answer and only after the subscription time the request was redirected to support team.
Response from Kaplan IT TrainingNov 16, 2018
We apologize for the untimely response to your questions. We appreciate your feedback and welcome you to call or email us if you have any further questions or concerns you'd like to discuss with us.
Anonymous
The training was great, and the study aids were tremendously helpful. Highly recommended.
Response from Kaplan IT TrainingNov 16, 2018
Thank you for your review! We are glad we could help you in your studies! Thank you for choosing Kaplan IT Training for your preparation!
Jacob
I felt that the questions did not match the actual exam enough. I did pass, but felt unprepared for many of the questions.
Response from Kaplan IT TrainingNov 16, 2018
Hi Jacob! Congratulations on passing your exam! We appreciate your feedback and will pass this along for further development of our program. Thank you!
