Pass your IT certification exams with confidence using Kaplan IT Training (formerly Transcender). Prepare for IT certification exams from Microsoft, CompTIA, Oracle and more now.
Kaplan IT Training (kaplanittraining.com) has 61 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Claim this listingShowing 12 reviews with 2 stars · Clear filters
Dana
Wasn’t helpful to me at all
Response from Kaplan IT TrainingNov 16, 2018
Thank you for providing your feedback. We apologize that you were unhappy with your experience. If you have further questions or concerns that we may assist you with, please feel free to call or email us at 877.792.4441 or [email protected].
Gergo
Incorrect answers Found many incorrect answers which makes my exam prep harder. Kaplan's training & prep software is one of the most expensive but still poor in quality.
Response from Kaplan IT TrainingNov 16, 2018
Thank you for your review. Did you have any specific questions on the potential errata you had located within your studies? Feel free to email us at [email protected] if you require any clarification. We want to be sure you are able to study with ease.
Azcali
The test samples was different to the real test . Yes, the questions will not match word per word obviously, but has to be a clue how the text will be. Take this advise to assistant better education.
Response from Kaplan IT TrainingNov 16, 2018
Thank you for your feedback Azacali! Our review products are based upon the content tested on in the exam. Unfortunately, the questions will not match word for word. If we can be of any further assistance, we'd love to hear from you!
Austen
They switched the software mid year and Poor customer service
Response from Kaplan IT TrainingNov 16, 2018
Hi Austen! We apologize that you did not have a great experience. If there is anything further we may assist you with or that you would like to discuss, we'd be happy to hear from you 877-792-4441.
Jared
Questions tend to be vague and have little room for error.
Response from Kaplan IT TrainingNov 16, 2018
Hi Jared! Thank you for taking the time to provide your review. We will pass this along to our content developers.
Juerg
Many answer wrong, update did not work
Response from Kaplan IT TrainingNov 16, 2018
Juerg, we would be happy to assist you if you have any questions or concerns in regard to your update. We can be reached at 877-792-4441.
Refilwe
Wording incorrect on questions. Some questions have wrong answers and questions are really too easy
Response from Kaplan IT TrainingNov 16, 2018
Thank you for your feedback! We will pass this along to our content developers for further review of the product.
Cedo
Does not prepare you to pass exam. Much more easy than real exam.
Response from Kaplan IT TrainingNov 16, 2018
Thank you for your feedback Cedo! We apologize that you didn't feel prepared for your exam after using our preparation. We will keep this feedback in mind for future releases of our products to increase the difficulty of the content.
