Kanguro InsuranceKanguro is modernizing your experience with insurance. We are the only insurtech end-to-end offering that is 100% bilingual and 100% digital but with real humans attending to our customers’ needs 24/7. We offer comprehensive customizable petcoverages starting with an accident and illness plan & wellness for your cat or dog. Kanguro also stands by your side providing Renters Insurance. Rest easy with Kanguro safeguarding your personal belongings and assisting with liability expenses should unfortunate events occur.
Kanguro Insurance (kanguroseguro.com) has 465 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
465 approved reviews, newest moderated first
Liseth
Fast and excellent attention👍
Response from Kanguro InsuranceJul 7, 2026
Hi Liseth! Thank you for your review. We're happy to hear you had a fast and excellent experience with our team. Thank you for choosing Kanguro Insurance, and remember, whenever you need us, Kanguro jumps in. – The Kanguro Insurance Team 🦘
lisa H.
David was very helpful and thorough, answering all of my questions 😊
Response from Kanguro InsuranceJul 7, 2026
Hi Lisa! Thank you for your kind review. We're so glad to hear David made your experience easy, informative, and reassuring. Thank you for trusting Kanguro Insurance, and remember, whenever you need us, Kanguro jumps in. – The Kanguro Insurance Team 🦘
Rebecca
I was texted by Alexa. She responded to me in a text. However I was hung up on/disconnected by telephone EIGHT (8) times. That was outrageous and very unprofessional. Alexa answered my question in one text.
Response from Kanguro InsuranceJul 6, 2026
Hi Rebecca, thank you for sharing your feedback and for the 5-star review. We're glad Alexa was able to quickly answer your question via text and provide the information you needed. At the same time, we're sorry to hear about the repeated disconnections during your phone calls, as this is not the experience we aim to provide. We appreciate you bringing this to our attention, as feedback like yours helps us improve our service and communication experience. Thank you for choosing Kanguro, and please know we're always here to help whenever you need us. – The Kanguro Insurance Team 🦘
Virgina F.
She was very helpful and polite
Response from Kanguro InsuranceJul 2, 2026
Hi Virginia! Thank you for taking the time to leave a review. We're happy to hear you had a helpful and pleasant experience with our team. Providing friendly, attentive support is what we're all about, and we're here for you whenever you need us. – The Kanguro Insurance Team 🦘
Yai
Gracias Vero y Daniel por ayudarme a encontrar la mejor opcion de póliza conveniente para nosotros .
Response from Kanguro InsuranceJul 2, 2026
¡Hola Yai! Muchas gracias por tu comentario. Nos alegra saber que Vero y Daniel pudieron acompañarte y ayudarte. Ya compartimos tus palabras con ellos, reconocimientos como el tuyo significan mucho para nuestro equipo. ¡Gracias por confiar en Kanguro Insurance! 🦘
Erika P.
Alexa was very kind, professional, and helpful throughout the entire process. She took the time to answer my questions, explain everything clearly, and showed genuine compassion while helping me with my dog Lucas's claim. Even during a stressful situation, her patience and support made a big difference. Thank you, Alexa, for your excellent customer service and dedication.
Response from Kanguro InsuranceJul 2, 2026
Hi! Thank you for sharing your experience and for trusting us with Lucas's care. We're so glad to hear to hear that Alexa provided compassionate, professional support and helped make a stressful situation a little easier. Taking the time to answer questions clearly and being there for our members when they need us most is exactly what we strive for. We've shared your kind words with Alexa and truly appreciate your recognition. Thank you for being part of the Kanguro family. – The Kanguro Insurance Team 🦘
Jackeline
Juliana fue muy amable, y respondio mis dudas.
Response from Kanguro InsuranceJul 2, 2026
¡Hola Jackeline! Muchas gracias por compartir tu experiencia. Nos alegra saber que Juliana te brindó una atención amable y pudo resolver tus dudas. Comentarios como el tuyo nos motivan a seguir ofreciendo el acompañamiento cercano y confiable que esta familia merece. Gracias por confiar en Kanguro Insurance para cuidar lo que más importa 🦘
Michael A.
Friendly and efficient service; very grateful. Good service
Response from Kanguro InsuranceJul 2, 2026
Hi Michael! Thank you for your review. We're glad you had a friendly and efficient experience with our team. We truly appreciate your trust and kind words, and we're always here whenever you need us. – The Kanguro Insurance Team 🦘