The Official Empire Stores Site, Featuring the Latest Fashion, Homeware and Electricals with Free Delivery and Free Returns
Kandco (kandco.com) has 707 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Pauline Love T.
Kandco always have what I need when I need it. Its great that I can pay up my orders if I am struggling to pay the full amount for something I really need. They always have a great selection. Delivery has always been excellent! Couldnt be happier :)
Ms S J W.
I have shopped with Kandco for many years. They offer a vast range of good quality products. Service is second to none, and having the opportunity to spread the cost over 20weeks, or longer for more expensive items, through my account, is very useful.
Tracey
I used Kandco for the first time. I found it very difficult to use the ordering and delivery section. Was not able to use the first order discount. Had to call to cancel an item and the item still arrived. I have since decided to keep it... I ordered a dining table and chairs which came within 7 days which is very speedy. I just need to put it together now!
Wendy H.
Customer service is A* fast delivery good quality products average prices
Paul R.
Mostly everytime i contact Customer services by email, They do not read the message correctly and end up sending a response that doesnt even reflect the issue concerned. Or they say to call our helpline. I do not want to call the helpline as it costs me money to call, Why would i email just to be told that after waiting for a day reply. Customer service has to get better before i would rate the service any better. A good business revolves around excellent customer service.
Jan R.
I have shopped with Kandco ever since it was Empire stores many moons ago. It is always proving itself as an up to date, friendly, reliable and modern place to shop. The ease of navigating and ordering on the web to the swift delivery , collections and payments. I just cant think of anything easier.
Goldbody
U really don't want me 2 write as if I'm speaking to a friend about k&co too many expletives required the way we have been treated recently is utterly appalling as soon as me & my friends can pay off our accounts we will & them we won't EVER shop & k&co again staff & procedures complete disgrace to retail trading & ur directors & CEO need sacking as well!! No leadership frame the top & no ownership of complaints total shambles
Lynn C.
I was being charged for goods sent back via the wrong collection company, it took me ages to get kandco to clear my balance Ive always paid on time & never lapsed once all I got was an apology in an email
