KandcoReviews of kandco.com

it is unfair that late charge fees are put on to the account even if you are 1 day late. It is just an extra way of making money.

Have shopped with KandCo for many years without problem. Convenient if you want to pay over a few months and try clothes on at home. Recently they have been disappointing - Ordered goods that don't arrive, contact customer service by email (cos it's free) response takes ages but they haven't read what is actually written and have to email again .... and again... and again ... and again, still not resolved the issue. The courier service is now shockingly bad, parcels arrive smelling of cigarette smoke and returns are not picked up, even after phoning customer service to arrange twice and using automated telephone service. I guess this is a problem with the local courier but KandCo aren't interested in helping me to sort it out. The website is up and down - used to be able to arrange a return via the webpage but now states I have ring (not a free or local rate call) No longer shows reliable parcel tracking either. Very are part of the same group and charge less, offer collect+ (free next day delivery to a local shop) No interest charged if paid over 3 months. Much the preferred option with KandCo being SO unreliable at the moment.

As a "fuller figure" lass due to steroids I find it hard to find anything to fit on the high street, so to be able to shop from the comfort of home and try the clothes on in the comfort of my own home to decide if they suit me is ideal. I also have a busy work life and am a part time student along with being a part time carer for my elderly parents who live with me so I have little leisure time for such luxuries as shopping! KandCo tick all the boxes as they have a good choice of both smart and casual clothes that extend into larger sizes. After a 'blip' last year KandCo is one of the few mail order firms who offer free delivery (hooray) as well as free returns, and you have up to 28 days to decide if the garments are suitable - for those times when your shape may change ladies! My latest purchase was a pair of baroque print jeans and a pair of boyfriend turn-up ripped jeans - I liked the baroque ones so much I got another pair, and both were in the sale which made them a double bargain. I was a patron of Empire before they amalgamated with several other firms and I was dubious whether it would work, but all credit to KandCo, they do a sterling job and long may it continue. Best wishes to all the staff for the pending festive season, I hope they are busy.

Would recommend for xmas shopping as great deals at good prices with super fast delivery.

I have been a customer of KandCO for over thirty years. The last 12 months or so have been a little frustrating as either items I try to order are either out of stock or not got the size so I found myself tending not to bother. I did actually order a couple of items last week but unfortunately the items sent were not what I ordered. I hope the service will get better then maybe once again I will use it a bit more

kays are easy to deal with they have a great selection of items at reasonable prices.They do some great deals with their sale items.You know exactly whats going on with your account and if your not sure there customer services are very good.I would reccommened kays to anybody

i've used this catalogue for years under its various names from Marshall Ward onwards, and the quality, efficiency and service provided has never varied from a high standard. Take it from me, and I have used various mail order catalogue companies over the years, KandCo is the most straightforward and trustworthy I have ever dealt with. Long may they continue !!

After many years away from Kandco I just decided to go online and put in an order, how impressed was I. The range and style has definitely improved. The service? Brilliant came straight to my door with no fuss. You should try it.