customer
Geras produktas
Geras produktas
Response from KamateraApr 18, 2024
Hi, Thank you, we so appreciate you taking the time to let folks know! Team Kamatera

Since 1995, Kamatera has offered fast, reliable cloud infrastructure built for enterprise-class performance. With our comprehensive suite of scalable services, you can build your cloud server, your way.With Kamatera, you’ll find:Cutting-edge hardware: Run your server from our Ice Lake Processors and NVMe SSD with 99.95% uptime.Global access: Reach the cloud from our broad global network of data centers.Flexible pricing: Only pay for what you use with our hourly or monthly pricing.24/7 support: Our tech guys are always on duty, so you get help when you need it.Unlimited Scalability: Start with a small server and scale up and out as you grow.
Kamatera (kamatera.com) has 380 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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customer
Geras produktas
Response from KamateraApr 18, 2024
Hi, Thank you, we so appreciate you taking the time to let folks know! Team Kamatera
Redouane B.
Review Title: AVOID AT ALL COSTS - KAMATERA - The WORST Server Provider This company is, without a doubt, the worst server provider I've ever dealt with. If you're looking for reliable, professional hosting, look elsewhere. Here's why: Limited Features: They don't offer RDNS services, which is a basic functionality for many businesses. Additionally, if your system crashes, they prioritize attempting a potentially lengthy fix over a clean system rebuild. This can lead to further downtime and headaches. Unhelpful Support: Their support staff is rude and unhelpful. No Refunds: Buyer beware! They have a non-existent refund policy, meaning you're stuck with their service even if it's not what you need. Bait and Switch Tactics: They even tried to pressure me to move my main domain to their infrastructure just to access basic RDNS features. This is unacceptable business practice. For the price I paid, I can now find server providers offering 6 IPs, unlimited bandwidth, and all the features I need, along with professional and responsive support. Don't waste your money and time on KAMATERA. There are far better options available.
Response from KamateraJun 26, 2024
Hi Redouane, Thank you for taking the time to share your experience with folks. We have thoroughly reviewed your interactions with our team and you received prompt and professional assistance. We understand that you may have preferred alternative methods to achieve the same outcomes, and we sincerely apologize if you felt pressured to transfer your main domain to our infrastructure. While we strive to offer comprehensive solutions, we recognize that individual preferences and priorities can vary. We appreciate your valuable feedback. Team Kamatera
Arnold K.
It’s cheap and it somewhat works, but for months I was unable to log in to their cloud platform because ‘my IP address has changed’. Their “solution” was that I had to reset my password each time I log in and that I can only log in from one IP address (which also didn’t work unless I tried it 10 times). What a ridiculous requirement.
Response from KamateraMay 2, 2024
Hi Arnold, Thank you for taking the time to share your experience. To provide clarity, our organization prioritizes security measures. When a user encounters login difficulties due to an IP address flagged as suspicious, it typically indicates an issue originating from the client's side. In such cases, we tend to recommend reaching out to the internet service provider for assistance. The simple solution however, is to use a fixed IP, which is what we generally advise. Team Kamatera
Lion D.
In the proccess of signing up the billing verification step failed twice, but they still kept my money. I emailed them, and did not hear from them. They claim to be top in the industry, how can you do this with all of the problems. I dont recommend thier services
Response from KamateraApr 10, 2024
Hi Lion, Thank you for letting us know! We've asked you privately for more information in order to get to the bottom of the matter, because unfortunately we currently see no tickets from you. We do see an account that has yet to complete activation, due to the $1.36 verification fee having been declined. We encourage you to respond to our request or to email [email protected], so we can sort the situation to everyone's satisfaction. Team Kamatera
JH
Working great
Response from KamateraApr 7, 2024
Delighted to see this JH! We so appreciate you taking a moment to share with folks, and by doing so you also motivate our team. Thank you. Team Kamatera
Vladimir
Kamatera.com stands out in the realm of VPS hosting providers, offering exceptionally fast servers that cater to a wide range of needs, from small projects to demanding enterprise solutions. Their state-of-the-art infrastructure ensures that applications run smoothly and swiftly, providing an optimal user experience that sets them apart from competitors. One of the most remarkable aspects of Kamatera is the ease of configuration. Whether you're a novice or an experienced developer, setting up your server is a breeze, thanks to their user-friendly control panel and the availability of pre-configured templates. This streamlined process eliminates the typical hassle associated with server deployment, allowing you to focus on what matters most - your project. Moreover, Kamatera's reliability is unmatched. Users enjoy a seamless hosting experience with virtually no problems. The combination of robust hardware, advanced networking, and proactive monitoring means that issues are rare and swiftly addressed. This level of reliability is a testament to Kamatera's commitment to excellence and customer satisfaction. In terms of pricing, Kamatera offers fair and transparent rates. The flexible pricing model allows you to pay only for the resources you use, making it an economical choice for projects of any size. This approach, coupled with the absence of hidden fees, ensures that you get great value for your investment. In conclusion, Kamatera.com is an outstanding choice for anyone in need.
Response from KamateraApr 5, 2024
Hi Vladmir, Wow, you really get us! We admire your ability to succinctly state our sweet spots, and to describe what we believe is a winning approach...basically, why we do what we do. Thank you for letting folks know--we super appreciate your partnership and your kind words, and we look forward to growing together. Team Kamatera
S.A. “PatrioticRoute66” S.
Why did you charge $1.83 on my account?
Response from KamateraApr 2, 2024
Hi Shah, We appreciate you taking the time to let us know, allowing us to rectify our mistake immediately! You were charged a verification fee of $1.32 that erroneously never got voided. We are therefore already processing your refund (please see ticket 33462112), and we sincerely apologize for any inconvenience. To explain, in order to verify your credit card, we charge a small fee of under $2, which is usually automatically voided immediately once the card has been authorized by the credit card company. (Any card not authorized never gets charged.) In your case, we found that the voiding of the charge had never actually occurred. We sincerely apologize again for any frustration or inconvenience. Team Kamatera
customer
Best VM i have encountered and tried and i have tried a lot! Support is fast and available 24/7 not to mention that this guys give 150% to do their job as best as they can!
Response from KamateraMar 31, 2024
Hi, Thank you for sharing your experience! We truly appreciate your support and trust in us, and your review totally brightened our day-- we will be sharing with the whole team to let everyone share the good vibes. Team Kamatera