Kamatera Reviews | Read Customer Reviews of kamatera.com

KamateraReviews of kamatera.com

3.9380 reviews
IT & Communication
115 W 18th St, New York, New York

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Kamatera

About Kamatera

Since 1995, Kamatera has offered fast, reliable cloud infrastructure built for enterprise-class performance. With our comprehensive suite of scalable services, you can build your cloud server, your way.With Kamatera, you’ll find:Cutting-edge hardware: Run your server from our Ice Lake Processors and NVMe SSD with 99.95% uptime.Global access: Reach the cloud from our broad global network of data centers.Flexible pricing: Only pay for what you use with our hourly or monthly pricing.24/7 support: Our tech guys are always on duty, so you get help when you need it.Unlimited Scalability: Start with a small server and scale up and out as you grow.

Kamatera (kamatera.com) has 380 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: kamatera.com
Website: kamatera.com
Category: IT & Communication
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Kamatera reviews

380 approved reviews, newest moderated first

Richard S.
Aug 1, 2024
Support is the key
Support is the key with cloud providers. When a critical server is down, we need immediate action. We had to switch from a competitor to Kamatera because we were not getting timely or acceptable support, and we have been very happy since. The Kamatera systems are stable, and the tech support (both email and humans by phone!) is timely and professional.
Response from KamateraAug 26, 2024
Hi Richard, Thank you for sharing with folks...we have some hard-working managers in Tech Support who will be truly delighted and proud to read this! As you say, support is the key, and we are fully committed. We look forward to our continued, successful partnership. Team Kamatera
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Pabloku
Aug 1, 2024
Very good service
Very good service! So easy to setup. In a few minutes I had what I needed. And fantastic support!
Response from KamateraAug 26, 2024
Hi Pabloku, It’s always a pleasure to know that our efforts resonate with others and create a meaningful impact. Thank you for sharing this experience with folks! Team Kamatera
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Eric J A.
Jul 28, 2024
I have good experience with Kamatera…
I have good experience with Kamatera but Billing is starting to be not so easy! 5 cards down and I can't get paypal working my server is down over $6 I can't seem to pay! as of now it's a weekend and No one can help. Server is good jest can't pay when I have to talk to fraud department all the time to say it's OK! Gets old.
Response from KamateraJul 28, 2024
Hi Eric, Thank you for sharing your experience with folks, we apologize for any inconvenience! We see you sent ticket 33962330 to our Billing department this morning asking for help, and we want to make sure you saw they have already responded to you, to explain they sorted your account to enable Paypal as requested. If you need further assistance in the matter, we invite you to continue the conversation with our Billing department. Team Kamatera
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Chad C.
Jul 23, 2024
Fantastic service, awesome company
I've been a client of theirs for nearly 2 months as of writing this review, and their client services are fantastic. Anything I've had questions on or needed has been answered with professionalism. Oren assisted me with my setup, and was there every step of the way. Would recommend to anyone looking for a server.
Response from KamateraJul 24, 2024
Hi Chad, Thank you for sharing your experience and for your kind words; they truly mean a lot to us. It is always gratifying to know that our efforts are appreciated, and Oren is absolutely one of our faves! We look forward to our continued and successful partnership. Team Kamatera
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Aftermidnight
Jul 6, 2024
Trying to buy a new vps server but the…
Trying to buy a new vps server but the website is unable to verify or take my card.
Response from KamateraJul 8, 2024
We hope you reconsider, and answer our private request for more information...we would be happy to find your account and assist you. Team Kamatera
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Alexander G.
Jun 16, 2024
Worst customer service and business…
Worst customer service and business habits.
Response from KamateraJun 17, 2024
Hi Alexander, Thank you for taking the time to leave a review. We’re sorry to hear that your experience with us did not meet your expectations. We want to assure you that we take customer satisfaction very seriously. Would you consider sending a ticket to [email protected] to let us know if you have encountered a specific issue so we can address it? Team Kamatera
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super M.
Jun 13, 2024
SCAMMERS
SCAMMERS. THEY CHRAGE BIG FEE TO USE ACCONT AND SUSPNSED IT AFTER 12h of using it
Response from KamateraJun 21, 2024
Hi Super MC, We were sorry to discover you didn't want to share your information with us privately, which meant we couldn't look into the matter or sort it out for you. If you were suspended within 12 hours, we can only guess that your server was cited for abuse/spam, but we cannot know. If you decide to respond to our request for an account or ticket number, we would be happy to get to the bottom of the matter for you. You are also welcome to send a ticket to [email protected]. Team Kamatera
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RENDY P.
Jun 7, 2024
5 stars for uuu<3 love it so much.
5 stars for uuu<3 love it so much. great performance !
Response from KamateraJun 21, 2024
We <3<3<3 you right back, Rendy! Thank you for taking the time to share your kind words! Team Kamatera
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