Kamatera Reviews | Read Customer Reviews of kamatera.com

KamateraReviews of kamatera.com

3.9380 reviews
IT & Communication
115 W 18th St, New York, New York

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Kamatera

About Kamatera

Since 1995, Kamatera has offered fast, reliable cloud infrastructure built for enterprise-class performance. With our comprehensive suite of scalable services, you can build your cloud server, your way.With Kamatera, you’ll find:Cutting-edge hardware: Run your server from our Ice Lake Processors and NVMe SSD with 99.95% uptime.Global access: Reach the cloud from our broad global network of data centers.Flexible pricing: Only pay for what you use with our hourly or monthly pricing.24/7 support: Our tech guys are always on duty, so you get help when you need it.Unlimited Scalability: Start with a small server and scale up and out as you grow.

Kamatera (kamatera.com) has 380 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: kamatera.com
Website: kamatera.com
Category: IT & Communication
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Kamatera reviews

380 approved reviews, newest moderated first

Diego N.
Mar 27, 2024
Una estrella es demasiado para estos…
Una estrella es demasiado para estos inoperantes. Totalmente inservible, son todo problemas desde el principio. Supuestamente los 2 dólares que se cargan a la tarjeta son devueltos pero nunca lo hicieron, es más, me quieren cobrar por un servicio que jamás utilicé.
Response from KamateraMar 27, 2024
Hi Diego, In order for us to better assist you, we have sent you a private request where you can share your ticket number and/or email address associated with your account. This will allow us to investigate the issue thoroughly for you, as soon as possible. We look forward to hearing back from you and resolving this matter to your satisfaction. Team Kamatera
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Tony R.
Mar 21, 2024
Great Support/Cx team
Great Support/Cx team, solid organization and protocols, prompt service.
Response from KamateraMar 24, 2024
Hi Tony, Thank you for taking the time to share your experience with folks! We take great pride in our work, and your insightful words help keep us motivated to provide the best possible experience for our customers. Team Kamatera
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Sergio
Mar 20, 2024
Great service and great support all the…
Great service and great support all the time.
Response from KamateraMar 21, 2024
Hi Sergio, We truly appreciate your continuous support and trust in us! Team Kamatera
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RobertHatKekse
Mar 20, 2024
good
all good......................
Response from KamateraMar 21, 2024
Thank you Robert, we appreciate you! Team Kamatera
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clark V.
Mar 20, 2024
I created a free managed account
I created a free managed account, and was showing it to my client. I got support to help me setup my database. I took over and all was good. So my client wants to call Kamatera to talk about buying 4 dedicated servers. Service is outstanding, but sales is SLOW. Please add sales people to answer the phone. New customer should not have to schedule a meeting a week later just to ask some questions.
Response from KamateraMar 21, 2024
Hi Clark, Thank you for taking the time to provide us with your valuable feedback! We are dedicated to continuous improvement, and because suggestions from our clients help us grow and improve, we have shared your review with our team. If you still require assistance-- a phone call, or help with sales, etc.-- please reach out to [email protected] and we can schedule a meeting for you with an account manager. Team Kamatera
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Paweł K.
Mar 13, 2024
I made account to test it with free…
I made account to test it with free trial. With the trial i should be able to use everything i want that will cost max 100$. Before end of trial they blocked my account! I want to terminate servers and close account, but they say that i need to pay 6,12$ first (for free trial?!), but to do that i need to pay 25$ to change my card signed to account! It is good that i used virtual one use card to sign in... #edit Situation is still not slved. They gave me possibility to pay 109$ by paypal to get rid of debt xD Then told me to pay 25$ to change card or send them numbers from card. I gave them numbers of virtual card with exact amount to pay whole bill, but still my account is suspended and i cannot terminate servers!
Response from KamateraMar 14, 2024
Hi Pawel, Thank you for sharing your valuable feedback. After checking your account, we would love to clear up some confusion. Your balance is $2.085, not $6.12, and the reason you have any balance at all is that you have been running 2 servers at the same time. This lies outside the free trial parameters, which allows one server at a time, costing up to $100. That being said, we would like to reassure you that no one will be charging you $25 for an owed balance of under $3! We also invite you to look at ticket 33415725 from this morning, where you’ll find clarification, explanation, and the solution already waiting for you in our response. We sincerely apologize for any inconvenience you may have experienced, and we hope to have the chance to show you our commitment to providing excellent service to our clients. Team Kamatera
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ownproxie
Mar 8, 2024
Clearly sells mobile number to spam…
Clearly sells mobile number to spam call centres i had a lot call me after using this site just had a to add like 3 starts of numbers to blacklist 0121, 0122, 0132 i read the reviews before entering card info thank god bless you all. this site is clearly a scam dont trust it. Edit as a response to the comment below, I haven't had a spam call for around 6 months nor did I register my number with any other site within the last month just weird how like within a day or 2 later from registering at yours I get ppl calling me from spam call centers I've had to block all of London and a few other places due to this.
Response from KamateraMar 14, 2024
Hi, We are wondering if maybe you got us confused with one of your other vendors? We have no need nor interest in sharing our clients' phone numbers, and client security is a top priority for us. Phone numbers have two purposes only: to verify an account (security!), or from time to time, an account manager will reach out to a client who has requested a phone conversation, always with their prior consent. We do not share our clients' phone numbers with any third party vendors or partners, as it goes against our principles of client privacy and security. Team Kamatera
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Ricardo S.
Mar 2, 2024
Hidden charges
Fast servers, but they charge you for everything, if you change the hard disk, they charge you a new monthly billing, that is, if you decide to change 10 times the size of your hard disk from a VPS worth its 50 USD per month they will charge you 500 USD at the end of the month for all the changes made for the 10 times to the VPS worth its 50 USD.
Response from KamateraMar 12, 2024
Hi Sergio, Thank you for taking the time to complement our speed-- we are fiercely proud of our product! We are truly sorry that your experience did not meet your expectations, and we are quite surprised to read this review after seeing our response to you when you sent a similarly accusatory ticket to us. So we will reply again: 1- You have been neither billed nor charged for any of your servers or configurations, and no future charges exist. 2- We strive to be completely transparent about our pricing, because one of our favorite features is our scalability. (That's why we have an awesome price calculator (kamatera.com/pricing/) where anyone can play with parameters to see how much their desired servers/configurations cost.) 3- The 30-day free trial clearly states that its parameters include 1 server of up to $100 in configuration (even if you terminate one server and create a new one), and we are quite clear that anyone who chooses to is welcome to exceed these parameters, and will simply pay the relative cost difference after the trial promotion has been deducted. We invite you to email [email protected], so we can arrange a meeting for you with an account manager to help clear up any confusion, and to help you find the right servers/configuration for the right price. Team Kamatera
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