Coolhazer
$10 scam from Kamatera :)
First I registered and created a server. A day later the account was blocked - I sent all the necessary documents. The account was unblocked, but they told me to make a deposit of $10 to check the payment method - I topped it up. A day later, the account was blocked and support did not respond. It's day 6 or 7. no answer hosting scammer provider! UPD: the money was returned to the card a week later, but I shared my identification data with a company of scammers who did not even respond, who can use it anywhere, so the scammer hoster still
Response from KamateraMar 13, 2024
Hi Makar, First, we would like to express our gratitude for your willingness to share your frustration with us. We understand that the recent experience you had with our company was far from satisfactory, and we want to assure you that what happened was not a common occurrence. The issue arose due to a system upgrade that was being implemented at the time of your signup. The result, in confluence with our system flagging your account as fraudulent, caused your tickets to be incorrectly redirected and led to a delay in our response to your queries: we sincerely apologize for any inconvenience this may have caused. We have only recently discovered the root cause of the problem and we are taking steps to ensure that such incidents do not occur in the future. We care deeply about our customers, and their satisfaction is our top priority. Thank you for bringing this matter to our attention and for giving us the opportunity to improve. We look forward to serving our clients better in the future. Team Kamatera