Kallati JewelryReviews of kallati.com

Easy shopping experience, beautiful earrings and fast shipping. Will buy again from them.

I purchased a ring from the Kallati shop aboard The Iona cruise ship in November. Unfortunately the ring I chose was too big, the manager informed me that as it was more than 2 sizes to big it was better to order a new ring in the correct size. She was very helpful and put tracking available on order as I was a bit concerned as I had paid for the ring. She said it would come via FedEx. A parcel duly arrived which had to be signed for. The problem was it was a different ring and only had 3 smaller rubies. I have spoken at length with Kallati customer service who while being extremely helpful, have not resolved the issue and at the end of the day are saying, I have the ring I paid for. Even though I have a photo of the ring I believed I purchased on the cruise taken by the salesman as I couldn’t take the ring with me. That clearly shows 5 rubies. I am not satisfied and will be taking this further. Also it was at the auction price. Same as the Ruby & Diamond necklace we purchased to match the ring two days later. Which also was at a promotional price but luckily i took this with me….

Mo was amazing and helped me to reorder my ring which was lost in transit. I am delighted with the quick service and quality of the jewellery. Many thanks

My pendant is beautiful

I had a previously purchased Kallati diamond ring that I had been upgrading as I was able. I took advantage of the lifetime upgrade and started with 1/4 carat, then 1/2, then my recent upgrade to 1 full carat. The ring was gorgeous and the experience was smooth. LOVE my ring. Thank you Kallati!!

I had placed an order for a Tanzanite ring. What time is around it and when I received it, it was amazing more brilliant, then I expected. The quality of the stone is a great color, and the diamonds look like little flowers around it. I am so very happy.

Customer service representative Mo was extremely helpful in helping me get my ring fixed. Email responses and communication were prompt, very efficient and professional. Thank you Mo!

My ring was cleaned and polished after the stone was replaced. Looks like new