Rhonda S.
My low marks has to do with
My low marks has to do with: I wear a size 7 - 7-1/4, and ordered a 7. I was expecting the ring to fit based on the below request/response. When I received it I could barely get it passed my first knuckle on my ring finger. Now I have to pay to get it sized or wear as a "pinky" ring. I've purchased several pieces in the past on Carnival Cruise Lines. This is the first time I've ordered from the website and I'm disappointed. Probably won't do so again. Hi Rhonda, Yes. Will do Best Regards, Kallati Customer Service Team KALLATI® 135 Cuttermill Rd. Great Neck, NY 11021 P: 516.466.0035 F: 516.706.1295 This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Hide original message From: Rhonda Sprouse < Sent: Thursday, August 6, 2020 7:45 PM To: Subject: Re: Order #1104 Thank you. Can it be sized to 7.25? Sent from my iPhone On Aug 6, 2020, at 3:10 PM, wrote:
Response from Kallati JewelryAug 27, 2020
Hi Rhonda, We are sorry to hear that you are not satisfied with the size. We have reached out to you to rectify the situation and hope you pleased with the outcome!