K9 BallisticsReviews of k9ballistics.com

First off, working with Kameka from customer care was a positive experience. She was so helpful, nice, caring, professional, and just an overall joy to work with. She did help me through the process of returning a product and exchanging it for a different product. Unfortunately the K9 ballistic armored padded crate pad did not fit my kennel even though the measurements stated it should have. The crate I have is a steel escape proof kennel and the measurements are actually 1/2 inch to 1 inch smaller on the inside so the padded crate pad wouldn't even go in the kennel. It was such a letdown because I am at my wit's end with my pup destroying her padding. So hopefully the orthopedic crate bed will work. Fingers crossed. Be sure to measure the inside of your kennel to make sure your item will fit.

Extraordinarily high quality products, fairly priced, with insanely good customer service. Save up for these beds / accessories. "Buy once, cry once" in every way.

Needed a bed for an adopted 1 year old Labrador Retriever. I purchased 2 foam filled beds from a local retail store and he tore them both up the first couple of days of use. I knew I needed something more durable and was willing to test the K9 Ballistics Chew Proof Armored™ Ripstop Elevated Dog Bed which has a 100 day "chew proof" warranty. I was willing to call their bluff but as it turns out after 2 weeks of use, the bed is intact and he doesn't even try to tear it up and for that reason, I am very impressed so far. As for K9 Ballistics customer service, I have to say they are very responsive and cooperative with issues you may have considering upon receipt of the bed, there was a flaw in one of the mounting brackets which prevented a leg from screwing on properly. They promptly rectified the problem without hesitation. So I must say I do commend them for excellent customer service. Thank You!

My dog has always done well with her crate bed, until she got a bout of post-natural disaster anxiety and ripped it up (she is a very talented shredder). Fortunately, the warranty is great and straightforward! We were able to get a replacement very quickly with prompt customer service.

Ordered two XXL elevated dog beds (and a pillow) both bed personalized as well. First off let me tell you I was shocked at how quickly these personalized beds shipped. I believe it was the next day they had shipped. So impressed. Shipping too longer than I wanted but that was due to weather….i was also just super excited for the upgraded beds for the pups. Anyway, get them and one is perfect. Legs go on easily and pillow fits, names great no problem. Second one we are having problems with the leg connector at the corner. Tried a different leg and nothing worked. The circle was mis shaped. I reached out to the company, gave them pictures and explained the situation. Have to admit I was disappointed cause I felt like these were an investment and one I couldn’t use. But expressed my concern and the problem and the company absolutely made it right. Customer service was very understanding and made sure that I was ok with the solution. Will def be recommending this company. So far my Danes like the bed.

My almost 3 year old boxer destroyed his new bed. I reached out to the company fully expecting a difficult process to have the warranty honored. IT WAS SO EASY! Fatima returned my email immediately, explained what I needed to send for pictures, and then not only sent the replacement code, but a suggestion as to which one of their beds might work best for our pup. HIGHLY RECOMMEND!

Purchased the rip stop bolster pillow dog bed with embroidery of my dogs name. My doggie loves this bed! The bed is awesome so far and has held up to my dogs mayhem. The embroidery of her name though not so much. She scratched the stings out and messed her name up. No fault of there’s. Without even requesting a refund I noticed they automatically gave me one for the embroidery after I did my review. So that was awesome of them! They have great products and even better customer service!! Definitely recommend this company and their products!

I own three of the Tough Ripstop™ Rectangle Bolster Orthopedic Dog Beds. Two of them I’ve had for years now and they are in the same awesome condition from the day I purchased them. I bought a third one recently to keep in my truck. There is simply no better dog bed out on the market. They are made with high-quality materials and withstand the test of time. They are absolutely worth the price! My German Shepherds love them too! You will not be disappointed with your purchase. I also like that the company is based in California and their customer service is superior. I just can’t say enough good things.