JVZoo is an online MARKETPLACE and affiliate network, housing over 1,400,000 affiliates to promote and sell your products. None of the products listed for sale in our marketplace are sold by JVZoo. If you have a product review, please either leave it in our marketplace by the product (just as you would on Amazon), or write the review on the product owner's TrustPilot Page. Reviews on JVZoo should only be about our services offered.
JVZoo (jvzoo.com) has 675 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
jvzoo.com
Website
jvzoo.com
Category
Sales & Marketing
Location
Oviedo, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
****Edit****** Positive review pending as they have gone above and beyond regarding my request. When the money has cleared in my account I will update this review******
Less than one star.
****UPDATE*****
The refund has cleared and is in my bank account.
Jarrod Nelson went above and beyond to help me. Rest assured, once you have proof of communications to the company you bought the product from, you’ll get positive results.
Thanks again.
Response from JVZooSep 5, 2022
Hi Mrs O Hanson,
Any report to JVZoo of a seller not honoring their refund policy is researched and if needed, the refund is forced. If you’d like any purchase of yours/denied refund to be reviewed again, please open a support ticket at JVZoo, include the product information and we will be happy to assist you.
NA
Nageswara
I had got into JVZOO by mistake and…
I had got into JVZOO by mistake and subscribed to a couple of products. The products are not what they advertise (sorry spam). Pathetic customer service (infact no customer service)
Response from JVZooAug 12, 2022
Hi Nageswara
We are happy to assist you with ANY issues you have a JVZoo, however you need to open a support ticket with JVZoo.
PC
Philippe C.
VZOO for a software without access and absolute silence from the seller, except with Paypal!
JVZOO offers a lot of software with "lifetime" offers for an attractive price via third party vendors and affiliates.
Their support is not very useful since they say that they only manage problems related to their site, and not the access to the software, whereas it is the only access that we receive.
I bought a software dedicated to 360 visits with the possibility to resell it in unlimited.
The problem is that I never received the access codes. JVZOO tells me that they informed the seller. Despite several messages, the seller never replied.
On the JVZOO site the link to the software refers to another software, which is also now gone...Very serious!
Some research shows that the majority of lifetime offers are software with a limited lifetime.
In spite of everything, I made a claim on PAYPAL. As if by chance the seller answered to PAYPAL !!! I called PAYPAL to expose the point in support of written information and screen copy. I was successful and obtained the refund.
JVZOO says that it is not responsible for all this, except that it lets pseudo sellers propose wind with software that is not accessible or, at best, in most cases, for a limited time. With hindsight, this is quite logical because a lifetime offer does not make economic sense. It's just a way to sell and attract over a few months.
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Note to JVZOO's reply: It was me who initiated the PAYPAL claim and won. I set up this process because the access to the software was never communicated to me.
They answer that they are GDPR compliant, but this is not the subject!
They answer that they don't allow lifetime products: they should then review the information mentioned on the sales tunnels of affiliates and vendors; it is explicitly mentioned as "lifetime access". If the seller or affiliate doesn't comply with the conditions, they should exclude them from their platform, otherwise it means they are allowing this implicitly!
What I see is that I bought the product via a sales tunnel that directs me to JVZOO and in the end I never received the purchased product. The only positive point is that we can buy via PAYPAL and thus get the refund.
Response from JVZooJul 26, 2022
Hello.
JVZoo reached out to the vendor on your behalf, however as we stated both during your checkout process (prior to making payment) and in our support ticket, we are NOT the merchant on record. We do not collect payment nor support the product.
In addition, your purchases were flagged for review by PayPal immediately after you purchased the product. When PayPal flags a transaction for review, refunds cannot be processed and PayPal does not allow refunds until they have completed their review. This is something that is triggered by PayPal, not JVZoo. The only way to receive a refund for a transaction that PayPal has flagged for review is by reaching out to PayPal, which is what our team requested that you do.
JVZoo does have compliance and standards for any product allowed inside our marketplace. We are GDPR & FTC compliant and take this very seriously. In addition, the product you purchased was listed on JVZoo when we did NOT allow lifetime products. After March 1, 2022 we began allowing lifetime products, but the seller specifically has to define what "lifetime" means pursuant to the FTC. Our compliance team is re-reviewing products listed by this seller to ensure that they meet with JVZoo and FTC standards.
PP
Parslet P.
ADA Bundle Outdated Less Than a Year
I purchased ADA Bundle in June 2021 along with its upsells. It started to have issues months later. I contacted support multiple times and I was given that we get back to you when it is resolved or there is no issue that I am seeing. Outdated and disorganized data and the widget was shakey.
Less than a year later, they introduced the ADA Bundle Reloaded. I contacted them about this and I was informed that I have to purchase it, but don't worry, I get it at a discount. Safe to say, this was my last purchase on this marketplace platform.
Everything that I brought there prior to ADA Bundle was outdated and/or did not work as advertised. Warning to anyone, do not purchase anything on JVZoo. Thanks for reading.
Response from JVZooJul 18, 2022
Hi Parslet. We are happy to assist you with ANY issues you have a JVZoo, however you need to open a support ticket with JVZoo.
AR
Andi R.
I bought at least 5 saas digital…
I bought at least 5 saas digital products whitelabel that is grabbed from jvzoo but all of service is stop under 2 years, I bought it from adhitya tri arifianto as an whitelabel seller. Be aware of every product they offer. they sucks.
They usually not using live chat or support mail on their salespage, even it available support mail, your mail will be vain, because usually their supports never responds you.
Response from JVZooJul 1, 2022
Hi Andi. This is JVZoo and we're sorry to hear you're unhappy with any purchases you have made and support of those products. We are happy to assist you in gaining support on those.
To clarify, JVZoo is a marketplace, not product creators or owners. While we do not have any support tickets from you, we can and will assist you in reaching out to the support staffs of any products you purchased off of our marketplace.
If you would like our assistance, kindly reach out to us at support@jvzoo(dot)com and give us the opportunity to assist you before leaving negative reviews about our support staff.
We are here to help when given the opportunity!
JV
J Victore E.
Completely Fraud, Scam and fake products.
Completely scamy products sold on this platform. I purchased primehost hosting from them, the hosting never worked fine and the seller had complete intentions to cheat as no support was provided to solve the issues. When I reported the matter to JVZoo customer care, they told me that the seller had good intentions. Further they told me that the product is discontinued. It was a lifetime product and this is how jvzoo cheats people. They sell lifetime products and if you complain about the product not working ,they will tell you that there is nothing that can be done. Please do not buy from this jvzoo.
Here are my details: Transaction Id
PT-31J14785JG7649538.
Product name: PrimeHost - Bundle
A guy named Jarrod Nelson(from JVZoo customer support) shamelessly replied to my request no: 237075 in the most unprofessional manner without applying his mind. He has infact justified the practice of this online fraud done by the sellers of Prime host bundle through your platform. He has given me a complete belief that jvzoo justifies such online fraud with respect of lifetime products.
Hence I request everyone not to buy from JVZoo
For everyone: please read the reply of ZvZoo below. It just tried to save themselves and their fake primehost seller from action. If jvzoo is so concerned, it could force the seller to issue a refund, it could black list the primehost bundle sellers- Firas and Tom... But JVzoo will not do it because they are hand in gloves with them for their own commission. Most pathetic useless horrible and cheater platform is Jvzoo. Please do not buy from them. If a lifetime product is sold then it's duty of Jvzoo to protect the customers interest. Do not blame paypal or stripe as they are not involved in this fraud. Since a lifetime product is sold through JVZoo, you have the duty to do good my loss and issue a refund by working with the seller. One of the seller of primehost bundle named Firas, kept asking me to buy another hosting from him and even started demanding more money from me. This is the kind of creeps selling products on your platform.
Jvzoo, you are a fraud platform. The lifetime deal was promised on your platform when I purchased it. Do t run away from your liability. You guys must be taken to court for such bad practices. You cannot show something on your platform as lifetime and then say that you didn't make the promise. Why did you approve the lifetime prime host reseller deal on your platform if you did not vouch for it? You are completely a liar platform!!!
Response from JVZooJun 14, 2022
Hello J Victore.
I've reviewed you review and your support ticket. First, I apologize your experience with JVZoo is not what you would like. Unfortunately, as Jarod informed you, due to the fact you purchased the product on October 6, 2021 and did not inform JVZoo
of any issues until April 17, 2022. This makes the purchase past 6 months and payment processors (credit cards, Paypal, Stripe) will not honor a dispute at this point. JVZoo, being a marketplace and NOT the merchant who collected payment for your purchase can therefore not take any action to assist you in receiving a credit back for your purchase. In the future, whether purchasing from JVZoo or anywhere else, we recommend you bring ANY issues forward to the store (or marketplace) prior to the expiration both of the processors chargeback period and the sellers refund period.
Edit and final response:
From 2016 until March 1, 2022 JVZoo did NOT allow any lifetime products or products with Lifetime promises to be sold. Your purchase was during the time absolutely NO products with lifetime guarantees or promises were allowed on our platform. This is well documented.
And no, JVZoo cannot force anyone to refund past their posted refund period nor past the payment processors allowance of chargebacks. If you feel this is inaccurate, you are welcome to contact your payment processor directly. We, however, are a 3rd party who did not collect your payment nor did we allow any lifetime promises when you purchased.
BB
Ben B.
Best MarketPlace to buy and sell digital product
I've been a vendor and affiliate on JVZOO since 2016 and they have ALWAYS been the best and MOST helpful network I've used.
SH
Shawn
I bought Funnelz last month and asked…
I bought Funnelz last month and asked for refund, but got little responce. One time the boss of Mintware told me that due to structual reason, the refund would delay. It's been 3 weeks after I requested refund, and now totally no responce.
It replied me today that it initiated the refund. I still havn't received it. After I got the refund I will revise my review.
2 days ago I bought AIWA, and I couldn't find the bonuses promised, I sent support tickets, got no responce.
I just got reply from JVZOO that it intervened and had the vendor to arrange refund on March 18. After I get the refun I will sincerely thank JVZoo and may buy other softwares from JVzoo marketplace.
Response from JVZooMar 21, 2022
Hi Shawn. You contacted JVZoo support in regards to this and we immediately got involved, copying you on our correspondence with the vendor, and gaining you a refund that was processed on Friday March 18th.
The bonuses you refer to were not promised by the vendor (AIWA) nor JVZoo, yet we both stepped in and honored the refund request.
We now request that you kindly update your review to reflect the support provided to you via JVZoo.