JVZoo is an online MARKETPLACE and affiliate network, housing over 1,400,000 affiliates to promote and sell your products. None of the products listed for sale in our marketplace are sold by JVZoo. If you have a product review, please either leave it in our marketplace by the product (just as you would on Amazon), or write the review on the product owner's TrustPilot Page. Reviews on JVZoo should only be about our services offered.
JVZoo (jvzoo.com) has 675 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
jvzoo.com
Website
jvzoo.com
Category
Sales & Marketing
Location
Oviedo, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I think my refund could have been revolved much sooner than it was.
Response from JVZooSep 26, 2026
Hi Beverly,
Thank you for your feedback.
JVZoo is a marketplace where independent vendors sell both digital and physical products.
While each vendor is responsible for their own products and customer support, our Support
Team is always available to assist customers whenever additional help is needed.
Your refund has been processed on our end on September 25.
EU
Eugene
Didn't like that there is no phone…
Didn't like that there is no phone number for customer service. After figuring how to navigate email only transactions, and talking to AI customer service things quickly improved. Refund was received in 30min back to my account.
Response from JVZooAug 19, 2026
Hi Eugene,
Thank you for taking the time to share your experience. We appreciate your feedback and are
glad to hear you had a positive experience with JVZoo. At this time, we provide email support only, but please be assured that your inquiries are reviewed and handled by a real human support agent as soon as we possibly can. If you ever need assistance in the
future, our Support Team is always happy to help at jvzoosupport.com.
PA
Patrick
I’m trying to get my refund which they…
I’m trying to get my refund which they said would take 3-5 days, that was on June 13th and they also took out more money than was agreed upon. They tops $267.00 and $147.00. That’s $414.00 total I should have refunded to me.
Response from JVZooJul 10, 2026
Hi Patrick,
We’re unable to locate any support request associated with your review.
JVZoo processes refunds quickly once a request is received, and we’re always here to help resolve this for you.
Please contact our support team directly here so we can take care of this immediately: [email protected]
SK
Sue K.
My bank was declining my credit card…
My bank was declining my credit card for several payments and that was my first clue that I need to get a refund on all the payments. Also, I initially like the idea of doing a couple of steps to make money, but then I was paying all these fees to fast track the payment checks and was told that I would have to do a lot of steps every day, they were going to give me an instruction booklet which was several pages of instructions and to me that was too complicated. Yes, it would great to get a check every week, but my question: Is this money tax free? This would be like a second income, what do I call this income on a tax form or to my bank? I think this service is too complicated and more costly then I want to pay! I'm just glad to get out of it and all the fees will be refunded.
Response from JVZooJul 9, 2026
Hi Sue,
Thank you for your review. We're sorry to hear that the product didn't meet your expectations and that the overall process was more complicated and costly than you anticipated.
While JVZoo is a marketplace and payment platform used by independent product creators, we don't create or manage the products or their customer support directly.
We appreciate you taking the time to share your experience, and we're glad we were able to assist you with your refund.
– JVZoo
MS
Marty S.
The refund team has been stellar!
The refund team has been stellar!, so far.The creators have much to be desired. Thank you guys, for a quick resolution. The creaters...not so much.
You guys or the third party that you guys deal with refunded.The first one , but I still haven't had resolution nor contact on the second one that was originally charged. I don't like the fact of slide a hand.\nThat the original organization pulled on me. If you have to get customers by misinformation or confusion or a triple asterix that you know you wouldn't have your mother fall, then that is, to me, a company that is not standing up on their integrity more like a a borderline scammer , that blames the customer for not reading every single dot and paragraph, because their sales pitch was so d*** deceptive. I don't give the third party player any positive marks.Whatsoever, because they did not do anything in my behalf.I had to do it myself. They were prompt in returning my first overpurchase because of the way they made a sale. But I have already spent so much time and my harder money on something that should have been more clear.And in my opinion , just seems like your targeting vulnerable people. It's a sale by pressure, ma.\nKing , you feel that if you don't do it immediately , you're going to lose so much. Half of the timers and I believe the open slots that you claim you have available or they have available is just a bunch of b*******. I don't , and I think a lot of other people don't appreciate that , and because you go to those tactics, i choose to invest my heart in money elsewhere.
Response from JVZooJun 28, 2026
Hi Marty,
Thank you for your review. We're sorry to hear that your experience with the product creator didn't meet your expectations. While JVZoo is a marketplace and payment platform used by independent product creators, we don't create or manage the products or their customer support directly.
We appreciate you sharing your feedback, and we're pleased we were able to assist with your refund.
DS
Dyan S.
I’m not a techy person
I’m not a techy person and didn’t realize when I made my purchase, what would be involved. When I read instructions and understood nothing, I attempted to request a refund. Upon my third request I was finally acknowledged and issued my refund.
Response from JVZooJun 16, 2026
Hi Dyan,
We’re sorry to hear that the product was more technical than you expected. After reviewing our records, we see that only one support ticket was received regarding your refund request, and a refund was processed after that request was reviewed.
JVZoo processes refunds quickly once a request is received, and we’re always here to help.
- JVZoo
EL
elizabeth
I appreciate the quick response and the…
I appreciate the quick response and the refund thank you
Response from JVZooJun 16, 2026
Hi Elizabeth,
Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.
DF
Debra F.
They answered email but never showed me…
They answered email but never showed me how to work the program . So I asked for a refund on them .
Response from JVZooJun 8, 2026
Hi,
JVZoo is a marketplace and payment platform used by independent product creators. We don’t create or control the products themselves.
That said, if you’re not satisfied with your purchase, you can request a refund and our team will assist you promptly.
Please contact support here so we can help: JVZoosupport.com
- JVZoo