JVZoo is an online MARKETPLACE and affiliate network, housing over 1,400,000 affiliates to promote and sell your products. None of the products listed for sale in our marketplace are sold by JVZoo. If you have a product review, please either leave it in our marketplace by the product (just as you would on Amazon), or write the review on the product owner's TrustPilot Page. Reviews on JVZoo should only be about our services offered.
JVZoo (jvzoo.com) has 675 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
jvzoo.com
Website
jvzoo.com
Category
Sales & Marketing
Location
Oviedo, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Good support but Sellers dont honor refund policies musr banned
I have reported several times sellers that violate sales policies like 30 Days Return etc but not answer. I really appriciate that CEO review my issue and resolved as you mention "We have reviewed your transaction and while we do not normally process refunds". But It's not first time that a seller not honor the refund policy. ZVZoo shoud be apply more strict policies to sellers and close their account if you have reported policy violations. Really apreciate the support here.
Response from JVZooMar 19, 2022
Hi Antonny.
Any report to JVZoo of a seller not honoring their refund policy is researched and if needed, the refund is forced. If you’d like any purchase of yours/denied refund to be reviewed again, please open a support ticket at JVZoo, include the product information and make it Attention:Laura (CEO.) I’ll personally review and get back to you.
Update: If you are pleased with the CEO stepping in and assisting, kindly update your review.
IR
iReview
The worst Place to shop
This marketplace is the worst place to shop at!
First of all they have no rules and not responsible for anything!
A seller can sell you something that doesn't work at all and can refuse to refund you even if they have put 30 days money back guarantee on their sales page. And all JVZOO do is will tell you "To receive a refund for your purchase you’ll need to contact the individual product owner." claiming they can't help because they don't handle payments.
It's not because they can't handle it but because that's how they have designed their platform which they called it a marketplace like Amazon! that's going to be their respond. That they are a market place like Amazon which clearly shows they don't understand how it works! Every Marketplace has rules and policies!
If you are a marketplace that doesn't mean to steal people's money with the help of scammers your platform promotes!
If you are not responsible for the payments then why do you display "Powered By JVZoo.com" below the payment button?
This marketplace has no responsibilities and rules. And not GDPR compliance, they will sell your email address to bunch of other sellers on their market.
JVZOO don't want to take any responsibility or set any rules for their sellers because that's how they make money! free money!
Do yourself a favor and save the headache don't buy anything that mentions JVZOO because it will be either outdated or not working at all.
And you will end up waiting your time, your money and if you dispute through PayPal damage your PayPal account end up getting ban by PayPal!
Response from JVZooMar 10, 2022
Hello.
We'd be happy to assist you in gaining a refund.
JVZoo will reach out to the vendor on your behalf, however as we stated both during your checkout process (prior to making payment) and in our support ticket, we are NOT the merchant on record. Meaning that we do not collect payment nor support the product, therefore, to get support or deal with refunds, you must first communicate with who you bought the product from (supplied on the checkout page prior to purchase, as well as on your receipt and inside your customer portal.)
JVZoo does have compliance and standards for any product allowed inside our marketplace. We are GDPR & FTC compliant and take this very seriously.
We are happy to work with you on this, if you'd like to share your email address here or open a support ticket and mention your post on Trustpilot. However, if Paypal account has been banned, that would have nothing to do with you requesting 1 chargeback from any merchant. That would be due to issues with your specific account there.
MF
MICHAEL F.
Do not Purchase PrimeStocks through JVZoo
I purchased PrimeStocks through JVZoo. The vendor has ignored my multiple requests for a refund (product features were seriously over-promised). If you are contemplating a purchase of PrimeStocks, exercise caution if you think you might like to get a refund if the product does not work out for you.
Reply - Unfortunately, I cannot find a JVZoo support ticket option on your website. Please offer me the link and I will be pleased to do as you request. Regarding the vendor, I have, multiple times communicated with them and they are non-responsive. My message here is a warning to other purchasers so they are not disappointed as I am.
Response from JVZooJan 19, 2022
Hi Michael.
JVZoo is a marketplace. PrimeStocks is separate company. If you would like to review them, please do so. JVZoo does not own PrimeStocks, we are simply a marketplace they are selling their product through.
If you need assistance with gaining a refund, please do open a support ticket with us so we may assist. Your review, however, is of another company and their marketing/product on our Trustpilot page.
Update: JVZoo’s support link is located at the bottom of every JVZoo page or you can email us at [email protected].
Again, we are a marketplace like Amazon, so please alllw us to assist you with your refund and leave your review of the product on their trustpilot page rather ours.
RA
Ramzy
Be very careful
Be very careful, they are thieves! I bought a product that I never used a year ago and this year without my agreement they made me pay again.(PayPal)
When I asked for a refund explaining that I never ordered this time, they refused to refund me.
Response from JVZooDec 30, 2021
Hi Ramzy.
First of all, we're sorry you're having a difficult time understanding a billing agreement, but are happy to help.
Did you open a support ticket with us, at JVZoo, or with the seller of the product you purchased? In other words, who denied you a refund?
As you would be aware, JVZoo NEVER processes payments as we are not the seller of the product. That being said, we can certainly assist you in communicating and reaching a resolution with any of the vendors of our marketplace.
Please let us know who you opened a support ticket with and the other relevant information to the product you purchased, so we may assist.
EDIT - Hi Ramzy. Again, we are happy to assist you, however the email address you supplied to Trustpilot is not someone who has purchased from any seller in our marketplace. Did you perhaps use another email to purchase the product?
IS
Ivan S.
Please refund my money [Thanks for your professionalism]
Please refund my money, I got scam seller in your platform. FIRELIST is FAKE
I don't get any email from them.
PLEASE REFUND IT 69$, It only 2 hours since I pay and this is very lot of money
Please do your professional to refund my payment
Even I can't contacted them, the company MINTWARE is FAKE & SCAM
I already send email support please reply it and I will give 5 score TRUSTPILOT for your professionalism
[UPDATE]
Their executive already contacted me by personal email. Hopefully they already refund my money. Thanks for your kind professionalism
Unfortunately it's FIRELIST.IO that are SCAM, not JVZOO. Hope JVZOO will always stay in business as affiliate marketplace website that provide more credible tools with great value to their users
Cheers from me! :)
Response from JVZooNov 22, 2021
Thank you.
We have reached out to the seller's of the product you purchased and have removed it from the marketplace until all issues are corrected.
Have a wonderful day!
GR
Gerard R.
Product didn't work
Product didn't work, attempted to get support, nothing, requested to get refund from the seller and JV Zoo, they have treated me awful!! Use Caution if you order from any of their "affiliates". My fault for trusting them with another failed purchase. Never again!
The response from JV ZOO is FALSE ALSO. I still do not have a refund 11/12/2021, there was zero customer service from the profilemate as the "purchase" would not let me join "using the exact links" and codes they sent. ISN'T IT AMAZING YOU RESPONDED INSTANTLY TO A REVIEW ON TRUSTPILOT BUT NOT TO MY ISSUE WITH THE PURCHASE?? THANKS FOR YOUR RESPONSE, MY REVIEW STAYS.
MAYBE YOU SHOULD CHECK TRUSTPILOT FOR YOUR FUTURE CLIENTS, PRIOR TO SELLING THEM. PROFILEMATE HAS A 89% DISAPPROVAL ON TRUSTPILOT!
ProfileMate Review - #1 Instagram Marketing System
ProfileMate Review - #1 Instagram Marketing System
TrustScore 2 out of 5
2.2
profilemate.t-official.com
Reviews 9
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0%
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11%
Poor
11%
Bad
78%
HERE IS MY SCREEN SHOT. I AM SUGGESTING BY YOU CALLING ME A LIAR, EVERYONE AVOID THIS COMPANY, BOTH JVZOO AND PROFILEMATE.
I ALSO TRIED TO CONTACT THEIR CUSTOMER SERVICE ABOUT "NOT" BEING ABLE TO SIGN ON AND ZERO RESPONSE. AT LEAST THEY HAVEN'T CALLED ME A LIAR LIKE YOU. OH, AND I HAVE THE PROOF!
Also filing a local complaint through my atty, maybe you should have said, sorry, we will get it fixed, instead of publicly calling me a liar.....That is FALSE and I have the proof!
Trustpilot, I suggest you read the reviews "ON YOUR SITE" of the product JVZOO is selling PROFILEMATE (I purchased the product on one of their links) and if you need the emails that I sent for customer service, I will be happy to provide them! Nothing I wrote was a lie, but they called me a liar on your public site with my contact information exposed. I am suggesting you take immediate action against this company.
To JVZOO....I already did.
Response from JVZooNov 12, 2021
Hi Gerard.
ProfileMate does, in fact, work as advertised which is why there are 10,000 happy customers. You never used your token to SIGN UP and actually use the product, so it's untrue to say the product doesn't work and that you were not supported as both the product owner replied to your support tickets attempting to assist you AND JVZoo replied, assisted, and ultimately helped you gain the refund you requested.
You purchased ProfileMate on November 6th and your refund request was honored on the 8th!
Calling that a scam is simply dishonest and we request you remove your review.
For proof to anyone reading this review, I've included urls to links of the support you were provided as well as the refund.
Support ticket response from seller: https://www.evernote.com/l/Aig3143TBJhKAY151zwuCeicIF0OEwCbcTQB/image.png ((Updated to remove personal identifying info - which is ironic since this reviewer has provided a 100% false review publicly.)
Proof of refund in the JVZoo system:
https://www.evernote.com/l/Aih7Qln5ttZCPL8hyBYnVJN7e3h_SMgXOKUB/image.png
Support ticket response from JVZoo:
https://www.evernote.com/l/AigueMCkCeVNO6rITJquakCLTp3qHMpPJSMB/image.png (Updated to remove personal identifying info - which is ironic since this reviewer has provided a 100% false review publicly.)
Edit and final response:
If you don’t follow the directions, the product will not work, as the product owner’s support informed you. You never used the token provided so no, the product did not work. They can tell you how to use it, but cannot make you follow directions.
JVZoo responded to your support ticket politely and quickly as well. Screenshot provided.
It can take 7-10 days for credit cards to reflect refunds. This is their industry standard. The world knows this.
We provided proof and screenshots.
In a world where people can provide false reviews publicly against a company and a company cannot provide full proof that the reviewer is lying because their email is exposed, we have provided screenshots to prove this review is false with everything except the associated email address.
Gerard, we invite you to contact your local attorney where you can show him (or we will) the screenshots that prove your claims against JVZoo, our support, and your refund are all false. We posted the proof, you keep "claiming" otherwise. We will not apologize for YOUR complete lack of integrity. Goodbye.
TA
TREVOR A.
JVZoo
I had a problem with ProfileMate on JVZoo - they acted swiftly and resolved my issue.
Many times it's not what a business does when things go right, it's what they do when things go wrong.
JVZoo have a brilliant customer service and I'm really impressed with the fast way they solved my issue!
Response from JVZooJul 19, 2021
Thank you for the review Trevor!
WI
William
I trust JVZoo with my business because…
I trust JVZoo with my business because the owners are always available if I need them. Not many businesses of this size where you can speak directly with the owner and actually see changes in the service from what you've discussed with them. They don't just care about their users but try to protect the entire industry
