Just Energy Group, Inc.Reviews of justenergy.com

I still pay my bill through DTE. I had one larger bill and after that I have had months of credits and much lower bills for this time of the year (winter). I continually get Just Energy’s, competition trying to get or fool me to change to their service and I’m not changing. I hope the lower bills continue and is much appreciated.

I had received a notice that my electricity was shut off which I NEVER AUTHORIZED! now they are putting late fees because when I tried to pay my bill they said I had no acouunt ABSOLUTELY OUTRAGEOUS when I speak with them on the phone they can't explain my charges and when I requests a copy of my current bill it doesn't match what they telle I owe ! This is a disaster of a company

Went to sams they said just sign up and you’ll get the $70 gift card and you don’t even have to use us. Didn’t check bill until recently and PSEG quotes that I’ve over paid by $150+ over the last 3 months using them. I canceled through them then got a call today saying I would be charged $100 for cancellation. They’re complete liars and not trustworthy. Stay away.

This company is the wrost company i have ever dealt with i paid my bill on the 4th and they shut my gad off on the 9th i call them and they say my account is active and ask me am i sure my gas is off like Really i wouldnt be calling if it was on now i have to wait 3 days to have my sevice restored because somebody there didnt do their job the customer service reps are rude if you ask to speak to a supervisor they dont let you and the call mysteriously drops none of the reps speak English very well and they try to fault you for the mistakes they make once my contract is up with these people im done will never use them again or recommend anybody to them.and when i call customer service i want to speak with someone in the USA and not in india or whatever country they find these people because they dont have a clue of what they doing

Total RIP off keeps telling me I signed up from a door to door guy and I have gas thru them and that I have a balance with them how is that when I have so called gas since I've had gas service in the bs 🤬 city

I been dealing with them since August and they charged me every month 3 times more a month than PSEG would have..... I just called and cancelled and no refund even provide for the huge charges.... smfh

Very dissatisfied with this shady company. I've been dealing with them for the past 8-9 years and they "change" their policies every other month, worst of all they throw in non-existent charges and threaten they will disconnect their services if you don't pay their trumped charges. You can't dispute anything because calls are dropped or your number is "blacklisted" and no will take your call.

Was approached in ShopRite by a rep. Promised a $75 gift card and never received. Whenever I reached out to company, they could never find my account. Looked at my utility bill and they were charging 3x what my company charged for gas and electricity delivery. Sent an email asking why and requesting a call from a rep and received an email saying they would process a cancellation-how if you could never find my account??? SCAM SCAM SCAM!!!! Do not sign up with this company. The few times I called I was transferred to offices in 3 different states none of them being NJ. Was even told they don’t even service here?!? I better not receive a cancellation bill for this either. Highly unprofessional and misleading!