JustCall.ioJustCall: The All-in-One Business Communication PlatformConnect with prospects and customers across voice, SMS, email, and WhatsApp. Automate workflows with 100+ integrations and AI magic, and watch your business grow on autopilot. Trusted by 6,000+ businesses globally, JustCall equips customer-facing teams to deliver flawless customer interactions fueled by real-time and post-call AI insights.Sign up and get a 14-day free trial.JustCall offers a robust set of features designed to streamline your communication and enhance productivity. With JustCall, you can seamlessly manage inbound and outbound calls, send and receive SMS and MMS messages, and take advantage of a variety of sales dialer options, including auto, predictive, and power dialers. Boost your efficiency with SMS workflows and bots, create multi-level interactive voice response (IVR) systems, and receive real-time assistance for your agents. The platform also includes AI-powered SMS Copilot, coaching, sentiment analysis, and call scoring to improve your customer interactions. Keep a close eye on performance with live call monitoring and ensure smooth call distribution with automatic call distribution (ACD). Plus, JustCall offers extensive CRM integrations and provides business phone numbers in over 70 countries to support your global communication needs.
JustCall.io (justcall.io) has 715 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Agustin Di G.
Maurish went above and beyond to help us, resolving our issues.
Response from JustCall.ioSep 18, 2026
Thank you for the kind words, Agustin! We're happy to hear that Maurish was able to go above and beyond to help resolve your issues. We'll definitely share your feedback with him and the team. We really appreciate you taking the time to recognize the support you received!
Ana
Unfortunately, my experience has been extremely frustrating, especially considering how expensive this service is. Their bot/app glitched and my porting request was never completed on time. I contacted support to make sure everything was okay, and I was told it was all good. It turned out they had actually overlooked the request. I had to follow up and advocate for myself five separate times before the porting was finally completed. Throughout the entire process, there was never even an apology. The bigger issue is that these glitches can have a serious impact on a business. They don't always notify you in advance when something goes wrong, meaning you can potentially lose days of business operations because of an issue on their end. Despite that, they don't appear willing to offer any sort of credit or compensation as an apology for the disruption. For the price you pay, I find this level of service and lack of accountability really disappointing. Technical issues can happen, but what matters is how a company handles them- and in my experience, the communication, follow-through, and customer service were simply not good enough.
Response from JustCall.ioAug 31, 2026
Hi Ana, Thank you for taking the time to share this feedback. We're sorry your experience with our porting process fell short of what you should expect, especially given the impact this had on your business operations. We also want to acknowledge the unexpected downtime you experienced. Your account was temporarily restricted as part of a routine account verification check, and access was restored once the required details were confirmed. We understand that any disruption to your number's availability directly affects your ability to run your business, and we're genuinely sorry for the inconvenience and impact this caused you. You're right that you shouldn't have had to chase us the way you did, and you should have received an apology much earlier in the process. That's on us, not a reflection of effort on your part. Regarding the remaining number, our team had followed up with you and is currently awaiting your response. We'll also make sure this is picked on priority as soon as we get your response. Thank you again for your patience, and we're sorry it took this long to make it right.
Samuel B.
Works well. Self serve for configuration and number selection. Great support when needed. For example, we deleted some numbers by mistake, and Amulya solved it for me in a few minutes.
Brandon
Easy to use, scalable phone system for my SaaS business. Inbound and outbound are totally covered, and an awesome support team. I had an issue with calls not ringing to my mobile app, and the support team had it fixed the same day and even scheduled a meeting to clarify any other questions I had. Sweet product, solid company
Stella Mariz E.
Pushya who helped me out throughput the process is very helpful and responsive. I truly appreciate it. I was not lost during the porting process the only delay is the confirmation but right after that everything went smoothly.
Response from JustCall.ioAug 19, 2026
Thank you, Stella! We'll pass this on to Pushya. Noted on the confirmation delay - that step sits with the carrier, but we're always looking at how to keep you better informed while it's in progress.
Saurabh B.
Things worked okay in production. I've got ten salespeople using it, and the app keeps logging them out every time they take the computer between home and work. That requires a two-factor or logs them out. That doesn't make any sense, and I brought it up with support, and they don't seem to care about fixing such usability bugs. I can't have salespeople logged out every day and miss important customer and prospect calls. The product has all the check boxes but lots of glitches. They don't seem to be very interested in innovating and improving the product glitches, even though I'm taking time to give them feedback.
Response from JustCall.ioAug 12, 2026
Hi Saurabh, thank you for the honest feedback, and I'm sorry for the disruption this has caused your sales team. We want to be transparent about why this happens. Re-verifying a device when its network or IP address changes is a security practice used across the industry, in some form, whether that's sending a notification, restricting access, or prompting re-authentication like ours does. It's there to protect your account, not to get in the way of it, but we understand that doesn't make it any less disruptive for a team switching networks daily. We do have a possible workaround that can help reduce the efforts for your team, and our team will be reaching out to you directly to walk you through it. Thank you
Falguni from F.
I had a great experience with the JustCall support team. They were extremely responsive, professional, and always available whenever I needed assistance. Every question I had was answered patiently, and the team took the time to ensure I fully understood the entire A2P 10DLC registration process. They also helped clarify the confusion around our multiple JustCall accounts and explained why different phone numbers were appearing in our dashboards. Their walkthrough made the process much easier to understand, and they were happy to schedule a meeting to explain everything in detail. Overall, the team was knowledgeable, supportive, and genuinely committed to helping. I truly appreciate their time, patience, and excellent customer service.
Response from JustCall.ioAug 19, 2026
Thank you for the kind words, Falguni! A2P 10DLC registration and multi-account setups can get confusing, so we're glad the walkthrough made things clearer. The team is always happy to hop on a call whenever you need us.
Michael B.
Sid was a really great help and very polite.
Response from JustCall.ioAug 19, 2026
Thank you, Michael! We'll pass this along to Sid - he'll be glad to hear it. Reach out anytime you need us.
