JustCall.io Reviews | Read Customer Reviews of justcall.io

JustCall.ioReviews of justcall.io

4.1715 reviews
Internet & Software
2711 Centerville Road, Wilmington, Delaware

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JustCall.io

About JustCall.io

JustCall: The All-in-One Business Communication PlatformConnect with prospects and customers across voice, SMS, email, and WhatsApp. Automate workflows with 100+ integrations and AI magic, and watch your business grow on autopilot. Trusted by 6,000+ businesses globally, JustCall equips customer-facing teams to deliver flawless customer interactions fueled by real-time and post-call AI insights.Sign up and get a 14-day free trial.JustCall offers a robust set of features designed to streamline your communication and enhance productivity. With JustCall, you can seamlessly manage inbound and outbound calls, send and receive SMS and MMS messages, and take advantage of a variety of sales dialer options, including auto, predictive, and power dialers. Boost your efficiency with SMS workflows and bots, create multi-level interactive voice response (IVR) systems, and receive real-time assistance for your agents. The platform also includes AI-powered SMS Copilot, coaching, sentiment analysis, and call scoring to improve your customer interactions. Keep a close eye on performance with live call monitoring and ensure smooth call distribution with automatic call distribution (ACD). Plus, JustCall offers extensive CRM integrations and provides business phone numbers in over 70 countries to support your global communication needs.

JustCall.io (justcall.io) has 715 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: justcall.io
Category: Internet & Software
Location: Wilmington, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 37% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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JustCall.io reviews

715 approved reviews, newest moderated first

Arnel A.
Jul 22, 2025
Uploading leads error
I was having trouble with the tool and uploading leads but was very patient and helpful.
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Orda T.
Jul 18, 2025
Harshul
Harshul, the a Support Specialist was amazing, Liked that he went straight to the point and told me what was missing.
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Lois M.
Jul 16, 2025
Speedy service and responsiveness
I spoke with Srikanth from JustCall and they were so swift and responsive throughout the process. They helped me tremendously! Speedy, amazing service. Keep it up JustCall.
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Bill M.
Jul 15, 2025
Kashif was wonderful and was very…
Kashif was wonderful and was very patient and helpful with my problem and I now have a much better understanding of what was wrong. He should be made the supervisor of all support!
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Neri M.
Jul 10, 2025
Incresed charges 2.5x in the middle of contract
they have increased price $30 >> $79. The argumentation is weird and unfair. I had this as single license and at some random point they changed that it's minimum 2 licenses to use them.. not sure how fair and even legit is this...
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H.N.
Jul 8, 2025
Great customer service! (Just like Amazon)
Shubham helped us greatly by providing the solution to a problem we had for several hours, it was an urgent problem and he solved it immediatly in just a couple of minutes, saving us hours, thanks a lot again!
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Jane S.
Jul 8, 2025
Just Call Pop-ups not working
Nabeel was extremely helpful and was patient and efficient with resolving our issue of not-being able to answer calls due to pop-ups not working. We had previously waited 3 weeks and still this hadn't been resolved (mostly due to the use of AI rather than being able to speak to someone). Having an online meeting with Nabeel and him talking us through how to resolve this was invaluable.
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BEC F.
Jul 8, 2025
Chrome extension not working
We had an issue outstanding for 2-3 weeks and kept going backwards and forwards online, trying different things as directed by numerous support analysts. I was about to look for another call provider as I was over this issue when Nabeel called us. He guided my colleague and me through installing a fix in less than 5 minutes. Fantastic service from Nabeel. He provided clear, friendly instructions. Why couldn’t we just get Nabeel on the phone 3 weeks ago!!!
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