Jumpflex TrampolinesReviews of jumpflex.com

Excellent customer service

I have a bunch of kids and have had many trampolines over the years, but this trampoline and the company that makes it are the best in the world. The trampoline is well made, easy to put together and very durable. The company stands behind the product and are super responsive. I will never buy a trampoline from anyone else and I recommend them to everyone that I know.

Great customer service and great quality I thought the net poles came together, not separate. I reached out when I realized the miscommunication and was sent new top poles, with no additional charge. Although the original order took a while because it was on back back order, I was kept in the loop.

Order was timely, had an issue with 1 missing spring. Jumpflex sent replacement promptly even though it was several weeks later at install when missing item discovered. Long wait for slide but upon restock was promptly sent. Only thing that bugged me was I had to pay for shipping when I could have ordered thru amazon shipping free at same price. Opted to order direct from company to ensure I did not receive someone else's return with missing or defective parts since I had to pay for professional install.

They have great products and the customer service is so wonderful, they were easy to talk to and let them know what I needed! Thank you for being an awesome!!

Great customer service!!!

Nicest customer service. Quick to respond fixed my issue right away.

Ordered parts and they sent the wrong ones but corrected the problem quickly. Great job!