Jumpflex TrampolinesReviews of jumpflex.com

Our 15ft trampoline had a link break on the mat that connects to the spring. After calling and emailing photos of the incident, a replacement mat was sent within a week! Bang up job team!

I ordered the wrong net to replace a failed one. After I realized it was the wrong size, the jumpflex team quickly replaced it with the right one. Really happy with their support and their products.

Ordered the 12' for my 2 daughters, 12 & 6. Order came fast, and somehow we were one spring short in the box. Customer service had it to us within 36 hours, and this trampoline has brought the entire family hours of fun, and helps us maintain our fitness!! Safety net is secure, as my little loves when mommy bounces her "to the moon!" Definitely recommend, as our neighbors have had theirs for 4 summers now.

The directions do not tell you to insert the basketball hoop (if purchased). So when it is all assembled, you have to take it apart again, to insert the basketball hoop. The remaining uprights couldn’t take the pressure of being partially disassembled and one buckled. It took nearly two months to get the replacement parts. It’s a very nice trampoline, but tough to get parts. And it’s too expensive not to use for two months, waiting for parts.

Amazing product! Excellent ordering and delivery experience! No issues with build/setup! Happy, happy grandkids! Customer service that ROCKS... happy, happy customer! Highly recommend this company and their product.

Your service was great! Your representative Jana is awesome she followed up very quickly and was very professional and very pleasant. Your delivery was quick and order processed so fast.Thank you so much!

I contacted a jumpflex representative about replacement trampoline parts. The got me hooked up ASAP with the needed materials and they were shipped super fast.

Fantastic customer service!