Joyride Harness Reviews | Read Customer Reviews of joyrideharness.com

Joyride Harness Reviews | Read Customer Reviews of joyrideharness.com

Joyride Harness reviews

3,958 approved reviews, newest moderated first

Nancy
Sep 5, 2023
Great Harnesses
Well, on the first order, I ordered the wrong size; I ordered medium and it turned out my Boston's needed small. Joyride Harness was great in exchanging the harnesses and in record time - Not a problem and the harnesses are great quality - I love them!
Response from Joyride HarnessNov 15, 2024
Thank you for your kind words and for sharing your experience! We’re so glad we could quickly assist with the size exchange and that you’re happy with the harnesses. It’s wonderful to hear you’re loving the quality—we hope your Bostons enjoy them as much as you do! Thanks again for choosing Joyride!
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Ana H.
Sep 4, 2023
Because it's light up
The harness is perfect for my Lola
Response from Joyride HarnessNov 15, 2024
Thank you for the lovely review! We’re so happy to hear that the light-up feature is perfect for your Lola. Wishing you both many bright and safe walks together!
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Kristine H.
Sep 2, 2023
I love the harness and love the color
I love the harness and love the color. I ordered the correct size for my dog according tot he measurements, but it is still way loose around his midsection and I cannot tighten it any more. If I ordered an extra small it would be too small for his neck. 😕
Response from Joyride HarnessNov 15, 2024
Thank you for your feedback! We're so glad you love the harness and the color, but we're sorry to hear about the fit around your dog’s midsection. We understand how tricky sizing can be, especially when your pup is between sizes. Please reach out to our customer service team—they’d be happy to help explore options to make sure you and your dog have the perfect fit. Thank you again for choosing Joyride!
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Julie Powers S.
Aug 21, 2023
UPDATE, PLEASE READ I never got the product (harness at $66…
UPDATE: I GOT THE HARNESS WEEKS LATE AT THE WRONG ADDRESS. I HAVE A NEW HARNESS THAT I PURCHASED WHEN I GOT THIS, SO I HAVEN'T USED IT AND CAN'T COMMENT ON THE HARNESS ITSELF. I never got the product (harness at $66 total) nor a refund despite my repeated emails. An email from the company said it had been delivered. It's not an easy company to contact. They sent automatic responses every time I emailed them and then, only once, did I get my question answered about when it would arrive (they take forever compared to harnesses sold through Amazon). There is no customer service number and I couldn't find a way to reach the company through social media successfully. Now I am bombarded with spam from them at least twice a day every day. I say, go to your local pet store or Amazon to get good a harness that arrives quickly and is reliable in shipping (that's what I had to do after 10 days of not getting the item nor a response to my 3 follow-up emails).
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Linda E.
Aug 8, 2023
Stubborn dog.
I received the joy ride quickly and impressed with the quality. However my 2 year old dog runs and tries to hide. She dislikes it very much. I will continue trying, but I feel it is a losing battle. Have tried treats, letting it lay on the floor so she can smell it and get use to it,with no luck.
Response from Joyride HarnessNov 15, 2024
"Thank you for sharing your experience! We’re so glad you’re impressed with the quality and received it quickly, but we’re sorry to hear that your pup is having trouble warming up to the harness. It sounds like you’re taking all the right steps with treats and allowing her to get used to it gradually. Sometimes it just takes a bit of patience and persistence. Please don’t hesitate to reach out to our team for additional tips to help make the transition smoother. We’re here to support you both!
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DJ F.
Aug 3, 2023
Best quality
Good strong quality even on my rottweiler!
Response from Joyride HarnessNov 15, 2024
Thank you for the great review! We’re thrilled to hear that the harness is holding up well for your Rottweiler. Strength and quality are so important, especially for strong pups, so we’re glad it’s a perfect fit. Wishing you many more enjoyable walks together!
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Jennifer J.
Aug 2, 2023
This is the second Joyride Harness I…
This is the second Joyride Harness I have purchased. Now I am able to rotate colors. This harness is adjustable, it fits well, well made, and I have even run it through the wash machine several times with no issues. My orders have been processed quickly and my shipment arrives in a timely manner. I have also purchased 2 leashes with the built in seatbelt buckle and I love them as well.
Response from Joyride HarnessNov 21, 2024
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your second Joyride Harness and are able to rotate colors. It’s great to know that the harness fits well, is durable, and holds up through machine washes! We also appreciate your feedback on our leashes with the built-in seatbelt buckle—it’s awesome to hear that they’re working well for you too. Thank you for your continued support and for choosing us for your pup’s needs. We look forward to continuing to serve you in the future!
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Christopher A.
Aug 2, 2023
The collar is great and it has helped…
The collar is great and it has helped to control her aggressive behavior. THe only thing I find quite annoying is the constant e-mail asking how you have done.
Response from Joyride HarnessNov 21, 2024
Thank you for your feedback! We’re so glad to hear that the collar has helped with controlling your dog's behavior. Your satisfaction is very important to us. We apologize if the frequent emails have been bothersome. We will certainly take your feedback into account and make adjustments to ensure we’re providing a better experience. Thank you for sharing your thoughts, and we appreciate your support!
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