Joyride Harness Reviews | Read Customer Reviews of joyrideharness.com

Joyride Harness Reviews | Read Customer Reviews of joyrideharness.com

Joyride Harness reviews

3,958 approved reviews, newest moderated first

Lucy L.
Oct 29, 2023
Yes they have a nice harness BUT they…
Yes they have a nice harness BUT they have zero customer service. They sent the wrong harness and literally will not help with an exchange. There Is not one paper in the package ( like with return info) and they do not have a number or contact info They respond to. On the other hand I have never received more SPAM from a single company ever and I asked them to stop by responding to their spam. Doesn’t matter bc they do not have 2 way communication! They are so much trouble as a company that they are not worth dealing with!! This is their only and repeated response and this is as far as you’ll get: “Thank you for contacting us! Your message has been received and will be reviewed by our support team for assistance. But maybe I, Dog Bot, can fetch the right resources for you and help out ahead of time like the goodest doggo I am. 🐾”
Response from Joyride HarnessNov 7, 2023
We can definitely get an exchange set up for you. You'll just need your order number and this link: https://joyrideharness.loopreturns.com/#/ For your reference, we do have two size charts available on this page but if you have more questions on sizing, don't hesitate to ask: https://joyrideharness.com/pages/size-chart
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Janie S.
Oct 15, 2023
Best harness ever!!
By far the best harness I've ever used. Great quality and fit. Will buy again in future.
Response from Joyride HarnessNov 20, 2024
Thank you so much for your amazing review! We’re thrilled to hear that you consider our harness the best you’ve ever used. It’s wonderful to know that the quality and fit have worked so well for you. We truly appreciate your support and look forward to serving you again in the future!
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Charlie
Oct 9, 2023
The most important thing is that my dog…
The most important thing is that my dog loves it! I love the super cute pattern!!!
Response from Joyride HarnessNov 15, 2024
Thank you for sharing your experience! We’re so happy to hear that your dog loves the harness—that’s the best feedback we could hope for! And we’re thrilled you’re enjoying the cute pattern, too. Here’s to many stylish and happy walks together!
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Annette P.
Oct 9, 2023
I wish the front velcro strap was…
I wish the front velcro strap was reversed do that the velcro was on the ther side of the strap It is difficult to fol it n the dog to attach it the way it is
Response from Joyride HarnessNov 15, 2024
Thank you for your feedback! Our harness is designed with a front velcro strap that secures on the inside for added security, ensuring your dog stays safely in the harness. Once adjusted to the perfect fit, the velcro strap doesn’t need to be reopened each time—just fasten it initially, and you’re all set for easy use afterward. We appreciate your input and hope this helps make using the harness even easier!
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Richard B.
Oct 2, 2023
Sheepadoodle proud
How great and the ease of fitting the harness on my dog. Love the three rings, especially for a dog who likes to pull
Response from Joyride HarnessNov 15, 2024
Thank you for sharing your experience! We’re thrilled to hear that fitting the harness on your Sheepadoodle has been a breeze and that you’re loving the versatility of the three rings—perfect for managing those enthusiastic pullers! Wishing you and your pup many enjoyable walks ahead!
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MB
Oct 2, 2023
My dog can take the harness off and it…
My dog can take the harness off and it is on securely with little to no room. She twists around and pulls out of it almost like what could be describes as a person taking a shirt off.
Response from Joyride HarnessNov 15, 2024
While we cannot guarantee it's Houdini-proof as some dogs are just too clever for their own good, it should be very hard to escape out of if properly sized and fitted. Proper fit is key and sometimes it isn't just about tightness, but also strap placement for your dog's individual shape. One minor adjustment can make a very big difference. Please review this blog for important Joyride pro-tips when fitting your fur baby for ultimate security.👉 https://joyrideharness.com/blogs/news/avoiding-the-slip-joyride-harness-customer-testimonials For a true escape artist, you might also consider a "safety strap" or "safety cord" option that attaches to a collar and the leash for added security for wriggly pups. It's just a backup safety precaution that you can pair with our harness for peace of mind!
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Michele
Oct 1, 2023
I received the wrong harness
I received the wrong harness I received the original version and I paid for the 2.0 version. I could not call you to explain. I never received a return envelope to send back the incorrect item. UN
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Melinda L.
Sep 9, 2023
These are my favorite harnesses
These are my favorite harnesses. I have bought them for my dogs when they were puppies through adulthood. I haven't had to replace the oldest one yet after 5 years of use.
Response from Joyride HarnessNov 15, 2024
Thank you so much for your wonderful feedback! We’re thrilled to hear that our harnesses have been your favorite from puppyhood to adulthood and that they’ve held up so well over the years. Your loyalty means the world to us, and we’re so glad our harnesses have been a reliable part of your dogs’ lives. Here’s to many more years of happy adventures together!
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