Joyride Harness Reviews | Read Customer Reviews of joyrideharness.com

Joyride Harness Reviews | Read Customer Reviews of joyrideharness.com

Joyride Harness reviews

3,958 approved reviews, newest moderated first

Carol M.
Mar 23, 2022
Not happy with customer service
I tried to return my harness for a smaller size but wanted to hold on to the first one until I received the smaller one just to be sure it was the better fit and even called the company to see if it was possible and I would send back the one that didn’t fit, and they would not budge. I explained my dog was a Boston Terrier and I always have problems with getting a harness that would fit probably. So being I was not able to do that, I just bought a smaller knock off harness and it fit perfectly! I just gave the other one away. Pretty sad customer service would not work with me. I will never recommend or buy from this company again.
Response from Joyride HarnessMar 25, 2022
Thank you for the feedback. That is not how our business works unfortunately. Our return and exchange policy is in line with most online companies. We recommend reviewing shop policies before placing an order to determine if they fall inline with your expectations.
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Lisa V.
Mar 23, 2022
I love these harnesses and my dogs do…
I love these harnesses and my dogs do too! Fast delivery and prompt customer service.
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Laurie H.
Mar 23, 2022
Customer service was horrible.
Customer service was horrible.
Response from Joyride HarnessMar 25, 2022
Hi Laurie, I'm sorry you felt our service is terrible. You emailed us on the 10th. Had a response by the 11th and your return was processed. I thought we handled your return pretty quickly.
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Thomas H.
Mar 23, 2022
Poor small sizing
Your sizing standards don't take into consideration did that are xxs. The xs was no where near small enough for our Yorkies.
Response from Joyride HarnessMar 25, 2022
I am sorry you feel that way. We do not have a big enough market for XXS dogs. We can not carry a entire line for less than 1% of customers. We do hope you understand.
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Nancy C.
Mar 23, 2022
Fits great.easy on n off
Fits great.easy on n off
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DJ
Mar 23, 2022
Loved it
Loved it, worked great. Easy to use handle that is conveniently located.
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Dorothy S.
Mar 23, 2022
Used it twice not good fit for my dog
Used it twice not good fit for my dog
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Kathleen L.
Mar 23, 2022
This is the second time I've ordered…
This is the second time I've ordered two harnesses. I bought colored ones this time and am very satisfied with the construction of them with only one complaint. The under chest strap is slippery material and constantly needs readjustment. I fixed this by sewing velcro to the under strap. This fixed me always having to tighten the strap. I do love the harness.
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