David M.
The shipping is horrible
The shipping is horrible. When tracked harness spent nine days somewhere in Georgia then spent two days in Massachusetts. Looks like the post office has it for the past three days and is expecting delivery tomorrow
Response from Joyride HarnessAug 28, 2025
We’re sorry to hear about the frustration with tracking updates. Shipping carriers can sometimes show unusual routing, which we understand can be stressful to watch. We did process and ship your order promptly, and tracking confirms it was delivered on July 18th. We appreciate your patience through the delivery process and hope your pup is enjoying the harness! If you ever have any concerns with an order, our support team is always here to help.


