Tia W.
Dissatisfied
No one in customer support reaches out to let you know that they do not have ALL the items that one orders. I would like to be informed and then see if I even want to continue with the rest of the order. Also, the warehouse needs another system with tracking inventory. I am able to purchase but after 11 days processing then I get an email stating ordered has shipped but several items out of stock. That is very unprofessional.
Response from JoyasdechinaOct 8, 2022
HI Tia: I am sabrina. the COO of Joyasdechina Thank you for your comment, I checked the ordering catalog with your name in the background. Yes. You ordered some very nice products, you have a good eye 👍. For wholesalers, there are a lot of products being sold every day. There are some products that are in stock at the time, but when the order is sent to the back office. Maybe temporarily some very, very good selling products are not in stock (usually we tell the customer to wait a few days or choose to get a refund. But most customers want this part of the product to arrive in the next package and quickly ship all ordered products to their location for sale) so if you have doubts about this. Maybe it's just an isolated case. But in any case. You can tell me. Here's my FB and email: [email protected]. When you have any questions please let me know. I'll help you out! I hope your business gets better and better!