Joyasdechina is listed under Jewelry & Watches.
Joyasdechina (joyasdechina.com) has 386 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Dorothy
I received my order but items was missing I also reached out and no communications back to fix the issue
Response from JoyasdechinaSep 24, 2024
I am very sorry for the bad experience. Do you mean that you are missing some products or the whole package is missing? Or please tell me your order number so that I can check what is going on.
Dominique S.
In all fairness, the company was getting ready to go on vacation when I placed my order so I had to wait for them to return for the order to get processed, but it's been 10 days since they returned to work and still, my order was not processed. In addition, I have ordered from this company at least 4 or 5 times in the past, and processing time has always been an issue. It sometimes takes 3 weeks to process a $200 order. The company offers good products for resale businesses at fair prices so if you are patient, you may like this company just fine. For me, it's just too long of a processing time since I use sea ship to get my products, adding another 30 days to receive my order. Regular shipping is sky-high with this company. In the reply you will see they have indicated my order was already filled and shipped but this is not the case because only a small part of my order was shipped and I've not heard anything else about the rest as of 3/7/24
Response from JoyasdechinaMar 7, 2024
Dear, I'm truly sorry for any inconvenience caused. We have carefully reviewed your order. Due to the Spring Festival holiday, which ended on February 20th, our warehouse has been extremely busy. Following the order sequence, your order wasn't shipped until February 29th. Fortunately, that's all behind us now. The warehouse has managed to process all the backlogged orders from the Spring Festival. We will strive to do better!
SHawkins
I placed an order for some bracelets. The bracelets came in and some were broke. I was given a credit for the broken items. I reordered the items, paid for shipping again, and the items came in broken again. All they will do is give credit for the items and not for the shipping you paid for those items. Then you only get a credit so you must reorder from them to get your money back and pay for more shipping again. Not worth it.
Carolynn B.
Did not get everything I ordered
Gulka U.
I bought many scarves and %80 of them poorly made, poor workmanship. I can not fix them. Fabric fault and quality, sewing issues…. I asked refund, but I am still waiting a respond.
Dianna Love J.
Missing items in every order
MICHELLE D.
I ordered 8 AB Heart headbands but received 8 white. I notified the company. They have done nothing to resolve the issue and this was my first order and may be the last.
Venice M.
It took more than a month from the date I placed my order to the day that I received it. Processing and shipping is far too long...especially for the small order that I placed. Shipping is too high. More than half of my order was out of stock (one of the items was damaged), and I was not contacted to be made aware that items were out of stock. Even in the shipping email notification, I was not made aware that items were out of stock. When I reached out via WhatsApp I was told that my phone number was incorrect. I replied that I should have been contacted by email or by WhatsApp. After major complaining, I received a refund. I will never shop here again.
