Journey BikesReviews of journeybikes.com

It took too long for delivery!

Ease of purchase fast shipping.

Great customer service and a quality product. I love my bike.

Ordered the bike at posted price and they called and said the order had to be canceled because it shouldn’t have been posted at that price. Did reorder it for the extra roughly 300$ by told them in an email that they should honor the price posted, it was the 3rd one I’ve bought from journey

I was worried that I couldn’t get the right battery, but I did and it works great. I still have to fine a home for the new battery that didn’t fit my bike.

I ordered a bike and about a week later got an email stating my order had been cancelled due to "staff error". Nothing else, no other communication, and no opportunity to correct it with a new order. It was highly suspicious for a business that could profit so highly from each order, so I'll be ordering somewhere else.

never recieved charger ....ship to home addess when using fed x or ups... 1410ski run blvd. #36 south lake tahoe ca. 96150.....if using usps you have to ship to my po#13105 south lake tahoe ca. 96151... please fix this issue...thank you.....

I ordered a battery early may, when I checked tracking on it after it should have arrived, it stated the order had been cancelled. Their website stated it was in stock. Journey bikes said they would let me know when they would be available again. They did not. However, I just received an email stating they had shipped one 14days ago. I have not received it. I searched to find one and did through a different company. My original battery only lasted 220 miles, of course they didn’t replace. I have had terrible customer service with them. Buy local folks, that’s my advice.