Journey BikesReviews of journeybikes.com

I prepaid for the bike on February 21, 2021 knowing that it was due to ship Mid April. Which it kept getting delayed. Then the first bike you shipped me which you shipped out late May was completely wrong and then a week later I finally get the correct bike. I understand that the box was showing the right bike but don't ever ship anything out without checking the contents of the box first.

Journey Bikes customer service is stellar. Since my bike has not arrived yet I have contacted customer service several times for shipping updates. Their responses have been timely and informative. I would have given 5 stars if I had received my bike. I’m patiently waiting.

I absolutely love my bike. It came in pristine condition not a blemish on it. It rides like a dream and is very easy to operate. I am a 72 year old woman who still enjoys biking and with the electric assist it makes my ride so much more enjoyable. Also I assembled the bike myself with the help of youtube tutorials. Best purchase I have made and Journey bikes was so helpful.

This cleverly designed and conveniently delivered machine gas given me more flexibility and access to the City of New York. I can reach any part of NY including Staten Island. The power is enabling for a 275 pounder like myself and it carries me with confidence. I haven’t found anything yet that seems like a flaw. I’ll keep you posted

Very nice bike , the seat is comfortable the quality is good The problem was that took a month to receive my order , but happy with my purchase and a good price!

Shipping was lightening quick and free. Best price on the web for the bike by a large margin.

Customer service is awesome. Just hoping the delivery date is acurate that I was given and I get my bike when told..

Moved delivery date 2 times forced me to cancel order as I did not want to wait 2 months for my bike.