Journey BikesReviews of journeybikes.com

I like the bike but didn't realize the cramps I would get in my legs. I will have to do lots of stretches.

Great bike, fast delivery. Had bike put together at bike store. Do not know where cup holder goes. Very happy with bike.

I ordered a bike for my wife in early March and it’s now July but still no bike. No updates or progress reports either. Just silence. I wonder if we’ll ever get the bike.

The only reason I didn’t give 5 stars is I ordered a bike that they advertised and manufacturer did not provide. This caused a longer than reasonable delay in getting bike which I ultimately switched to one they had in stock. I notice they have changed the website to push models in stock. So buy one in stock! Once I did this it shipped and was received in short order. Directions were ok. Bottom line I love the bike. And the store interaction was very positive.

We have purchased several E-bikes over this last year. We have had issues with every company we have purchased from except journey Bikes. I absolutely love my bike. I have Spine issues and the X-Treme Sedona 48V 500W Step Through Mountain E-Bike has proved to give me a smoother ride. Although I don’t do a lot of off road riding in rough terrain.

I just canceled my order after many delays and excuses about shipping delays and etc. I waited 3 months with very little commission from Journey Bikes most me requesting updates. Very unsatisfied and do not recommend this company for any services.

The directions to put the bike together are not easy to read and they do not explain things easily enough. I still have not completed putting it together. It is a nice looking bike. Also, there are no instructions on how to use everything.

I bought a bike months ago and still not received it. Worse yet I know very little about the status. When I bought the ebike, the website stated the bike would ship within one- two weeks. Where is it!? I was actually very excited about the purchase.