Josh's FrogsReviews of joshsfrogs.com

I ordered 3 things from them. A tiger leg monkey tree frog, a 18x18x24 terrarium, and springtails. The frog showed up sick, and proceeded to die 10 days later after not ever eating a single one of the 3 different sizes of crickets I got him. The terrarium arrived broken, which was refunded because they were unable to provide a replacement, so I had to superglue it. Oh, and pretty sure the springtails never hatched either. While customer service was friendly, they were not very helpful.

Do not buy from this seller - Josh's Frogs and Amazon is protecting its sellers. I bought this small plant through Amazon from Josh's Frog for 24.99. After less than 3 weeks, the leaves turned brown and wilted. I called the shop for a refund or replacement. Kass explained to me they only refund within 5 days after delivery. Who can know for sure if a plant will live or die within five days.? So I talked to her more and she agreed to give me a partial refund of 12.50. Later that day, she called me back and her manager has vetoed her decision. The credibility of this shop and products are highly questionable. Worse yet, Amazon refused to post my review. This is the 2nd time Amazon refused without any VALID reasons. In the future, I won't buy any live plants from Amazon because if the seller doesn't honor their quality of products, there is no way you can get the fact review through Amazon. Also, in Amazon website, Josh's Frog has five stars, if you checked other website review, it only has three stars with many negative reviews. So always check the seller from other review sites before you buy.

I had previously received some quality items but one shipment had plants that died very quickly, "giant" mealworms that were actually 1/4 inch regular mealworms, and fly larvae that were almost all dead on arrival. When I requested credit on my next order, they said that it had been too long even though I had date-stamped pictures of what they had sent, and I had spent $100s on previous orders. Extremely disappointing customer service and I will not order again from them.

My order of 1/2 inch crickets were barely larger than pinheads. My son worked hours on creating a habitat for crickets only to be devastated when immediately upon delivery emptying the ant infested box of crickets into the new habitat thereby infesting said new habitat with ants. "Customer Service" will not correct the problem without my sending pictures (because I'm lying?) despite my already informing them that I am out of town and not able to do so. 1st and last order. Also the other items ordered have not even shipped yet.