Reptile and Amphibian supplies, live feeder insects, and pet frogs for sale at everyday low prices, great quality, and the best customer service! 1 800 691 8178
Josh's Frogs (joshsfrogs.com) has 60 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Sc G.
Worst species vendor EVER. Do not believe the self imposed brilliant marketing. They stink in both customer service and quality. Will never use them again! If you have one good experience with Joshs ...take it and run! It will never happen twice.
Kerri O.
I spent thousands of dollars with Joshs. Big mistake. They seem to have a neverending issue with shipping. Shipping wrong products, shipping live purchases to wrong address, NOT shipping what you ordered and the customer service stinks. I spent thousands of dollars my last year using Joshs because I had no choice at the time geographically. Never again. Never never again should anyone trust Joshs for important orders. They promote themselves a lot but should be fixing their problems first.
Witchy W.
Dont order from them!! Warning they will not give you what you pay for ...
Barry
I will not be ordering from Josh's Frogs again. I typically ordered from Flukers or Ghann's, but they were having issues. I decided to take a chance and order from Josh's Frogs. I have an extensive collection and understanding of herps and feeder insects. I have even bred them, but I don't have the time right now, so I have been ordering them. The cultures they sent have 0 surviving flies or maggots. The crickets died within 24 hours (I have water and food sources.) The roaches were the only thing that was in good shape. The customer service treats you like a child with no knowledge. I understand some people may not understand the basics, but others have extensive experience. I don't have time to argue for a refund over email. I'm shocked by how shady this company became. I met Josh several times at Tinley, and thought he was a stand up guy. I was wrong apparently. It was cheaper than I usually pay, but the saying "you get what you pay for" applies here. One last thing, no offer of a refund, replacement, or even store credit.
LISA
I BOUGHT THE WRONG TERRARIUM AND IMMEDIATELY CALLED TO CANCEL. $215 DOLLARS. WELL, IT SHIPPED ANYWAY. NOW I HAVE TO RETURN IT WHICH MAY COST ME UPWARDS OF $100! COMPLETE BS. THE CUSTOMER SERVICE PERSON TOLD ME THEY USE A SPREADSHEET TO SEND TO THE WH FOR CANCELLATIONS. I ASKED TO USE THEIR SHIPPING ACCOUNT TO SAVE ME THE COSTS, BUT OF COURSE NOT! I HAVE WRITTEN SEVERAL TIMES TO DEMAND A REFUND NOT A STORE CREDIT. THEY JUST KEEP REPLYING I WILL RECEIVE ONE OR THE OTHER.
Haley B.
I received the wrong variation of frogs, and when I emailed regarding this issue, I was told to try and use brighter lights, because then maybe I would be able to see the true color of my frogs. The manager did not help. The supervisor did not help. I spent 2 weeks back and forth talking with the team and no one wanted to admit fault or take responsibility.
RICHARD G B.
I've always received great products and service from this vendor. Both on orders directly from their website and through Amazon. I've purchased feeder insects, enclosures, stands, plants and dry goods. I really appreciate their contact free warehouse pickup option.
Cody K.
10/10 I ordered two blue phase whites tree frogs from you guys and their doing amazing!!! I will definitely come back and get some more as long as y’all give me different shades of blue 😂
