JOLYNReviews of jolynclothing.com

I've been waiting for a refund for two months now after sending something back. Customer service has not responded to my last 2 emails

I've returned my order to Jolyn back in August. Now it's been 2 months and I am still waiting for my refund, I contacted the support multiple times - no help at all. It's so frustrating, and I'd never order from Jolyn ever again. I see that people experience the same issue and filing a complaint at Better Business Bureau and report a Fraud at Report Fraud ftc, that's what I am going to do now.

I ordered some swimsuits from Jolyn in July. After returning some of the products, I did not receive a full refund. In contacting customer service to inquire on my order return, I initially got responses that they would look into my issue. However, after months of back and forth, customer service eventually stopped replying to my emails, and I never received the total refund or even an explanation.

I have been waiting on my refunds from two different orders for over 2 months now, and STILL, no sign that the refund has been made even though my USPS tracking states that both orders made it to the warehouse. I have been told by a rep that “We are very sorry for the delay in refunding you for your return order. This has been the result of a system glitch. We are currently investigating the issues and hope to process your refund as soon as possible. Once it is, you will receive a follow-up email with your refund details." The glitch has been lasting for how long now?! And still no signs of my refund. It's been around 6 weeks and nothing!! Do not recommend buying from Jolyn, a complete scam of a company. Should have known better and looked at Trustpilot before purchasing I would not have bought from Jolyn in the first place. Seeing all of these reviews, with so many people having the same issue as myself happening again and again...red flag. If there was an option to give zero stars I would.

I ordered August 5th, and received my order in a timely fashion. I returned what didn't fit promptly, and my return was received August 22nd per tracking information. Since not receiving any news on the return I have been emailing every couple of weeks but there is no news about whether the return/refund will be processed. It has now been 6 weeks with no idea about what is going on. Although the items themselves were good, I can't order from an online company that I can't trust to process returns in a timely fashion.

Another unhappy customer waiting for a refund. It is coming up to 6 weeks of them receiving the swimsuits and I haven’t gotten a refund. Had I known this, I would have never bought from them

I used to be a loyal customer because of the quality of the bathing suits, but not any more. The customer service is so terrible, it's not worth the trouble! I sent a return for a refund (in the original packaging, as requested), and 6 weeks after their warehouse received it I still haven't been refunded. Completely unacceptable!

Same story different customer! I ordered a swimsuit form Jolyn in mid July 2022. The suit was to small. I initiated a return, sent my item back on 8/11/2022 to which they received my return on 8/13/2022. It’s been so long I turned to USPS to make sure the package was delivered. Also after numerous emails and the same lame reply’s back from Jolyn I’m no closer to a refund 75.00 dollars and no merchandise. Over 6weeks, Sounds like a good scam for their business. Very unsatisfactory Jenny Bradford