JOLYNReviews of jolynclothing.com

**Increasing my score by 1 point because after posting this I got an email from customer support saying they refunded my order.... but it doesn't solve the fact that I found items on sale, purchased for a trip, and now won't receive them** I ordered several weeks ago from Jolyn and no issues; order was to my house within 48hrs. Then placed an order during their labor day sale and it said "shipped" same day. It's been 2 weeks and no updates; when I reached out to customer service they were completely unhelpful. I reached out again to try to escalate the issue as I was hoping to have these items prior to a trip I had planned :-( Based on this website it looks like I'm not the only one disappointed in my experience with this business.

Recently purchase the Brandon 2 pink flowered suit. It’s so fun and cheerful until it gets wet! The black lining makes it look dingy and dirty. Why would you line a pastel suit with black? Not impressed Jolyn.

Swimsuits are probably fine, but ordering from them is terrible. My daughter needed a new suit for her lifeguard job. We ordered is almost 2 weeks before she needed it. Shipping was over $12 and it didn't arrive on time. Asked for a refund and was charged over $5 to return it to them. Out $17 because their shipping is terrible. Never again.

Ok, I am really disappointed to write this because I was very excited to get a Jolyn. I ordered the "Perry" size 30 and one other one I don't remember. The Perry fit so i kept, but like others when I tried to return the other one, I never got a refund. After about two weeks wearing the one I kept, I noticed it was pilling on the but and up the front. I had not been doing anything besides swimming in it and that shouldn't cause the suit to stretch and stuff so quickly. At that point, I had already irdered another one of the same style and it also fit. I noticed the same thing within about 2 weeks. It was pilling and stretching and generally falling apart. I am really sad because I thought Jolyns were supposed to be "good quality. I complained and did not get a response for a long time. When I did, Jolyn stalled as long as possible and tried to ignore the fact that my suits were coming apart. Finally, they let me have a credit, but I couldn't just return the suit or get my money back. With the credit, I got another suit in the same size of the same style, and it just looked bad quality when it arrived. The stitching was uneven and the suit was already stretched out. I am just super upset because I was generally excited to get my suits and they all are not good suits. I don't know if they have changed their style or something, but please stop raving about Jolyn. It's not actually a good brand and it is way overrated. Sorry but it's true.

I used to be a loyal customer because of the quality of the bathing suits, but not any more. The customer service is so terrible, it's not worth the trouble! I sent a return for a refund (in the original packaging, as requested), and 6 weeks after their warehouse received it I still haven't been refunded. Completely unacceptable!

A friend who I surf with told me about Jolyn bcuz I asked how she kept her bottom on when we have bigger waves..lol. I was sold on their bottoms has a "DRAWSTRING" I placed my order July 16 (if over $75 is free shipping) I received order July 26. My order was three items (2 bottoms size S n 1 top size M) based on their model size. My Andy bottom size small fit but the Moonlight bikini size small was more like a little girl's bottom. I reached out to them about returning the Moonlight bottom and also let them know that the bottom they send was not only too small but it didn't have the DRAWSTRING! I have to pay to return which they less it from the price of the item also My bad I didn't read the return policy which "YOU GET UR STORE CREDIT IN 45 DAYS!

Suit is bright and colourful, came in a good amount of time. Shipping a bit pricey. But the SIZE. Woo boy, these suits are made for children. The sizing chart is confusing, but consulted it, looked at the model’s dimensions and sizes and order what I thought might be close to an XL? I wear a size 12, typically. It is TINY. Very high cut in the hips, very low cut in the bust. I don’t think I would be able to wear this in public. Also, while lap swimming, it felt so tight. And then it weirdly bunches and is loose in the waist. Would not recommend.