JOLYNReviews of jolynclothing.com

EDIT- The company reached out to me via email & phone and offered to refund my order as well as gift me a complete new order with additional items for my daughter’s birthday. Jamie was very apologetic and definitely made things right! These are still the best quality training suits around! I also have been a long time Jolyn customer. And also ordered during the last Labor Day sale- 2 suits totaling $125. The tracking says it’s still in CA I have contacted customer support at least 4 TIMES with no response & there’s no phone number to call. This is ridiculous- I’ve never had such a poor customer service experience

Updated: I have been ordering from Jolyn for years, never had a problem, always satisfied with sizing, quality, and style! Recently I had my first and only issue: I had a shipment lost within their system. I did email multiple times, to find out later that the case was escalated internally, but had not communicated with me. They finally rectified it: offering an exchange and partial refund, but only after a lot of messaging and escalation. I would have appreciated more transparency earlier on. All to say other than this one instance out of many positive experiences, which was solved eventually, I’ve been a happy and loyal customer of Jolyn!

I am a Canadian customer but luckily have access to a mail forwarding service just across the board so did not have to pay for shipping etc. The products I ordered did not fit, and I was worried about crossing the boarding in time to return them because my passport was stuck at Canada Post (if you know, you know). So I reached out to customer service to explain my situation, they were so quick to respond and so helpful! They sent me return shipping label for Canada free of charge. It's been weeks since there has been an update on the package I sent back, so contacted them again and they processed the refund right away even though they haven't received the package yet. In a nut shell I would definitely buy from them again, just making sure to really take into account the sizing guide and look at try on hauls/reviews before hand.

I love these suits! They are cute, comfortable, and can be worn for any event. One of my suits did get damaged, and so I emailed Jolyn...They responded within a few days and sent another suit of my choice free of charges! I highly recomend Jolyn swimwear because they are suitable for both racing and everyday swimming! Thank you Jolyn!

Jolyn swimwear rocks! Their suits fit great, last long, and look awesome. They've got tons of cool designs, and colours. Plus, their customer service is top-notch. I recently mixed up my ordered and their team got it sorted out within a couple of minutes. If you want great swim gear, go for Jolyn!

I love all of there swimsuits and have been consistently happy with all of the things that I have purchased. Their suits fit great and are super cute! I love the wide variety of colors and patterns and the different styles. Thanks Jolyn!!