Weight loss. Delivered. Tired of fad diets that don't work? So are we! If deemed a candidate, our program includes a monthly telehealth consultation, prescription and the newest ( + highly effective) weight loss medications delivered to your door.
WeightCare (joinweightcare.com) has 639 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
joinweightcare.com
Website
joinweightcare.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have been with weight care for about 1 month. But right from the start, I was so happy because the service was swift and correct. The customer coach called me when expected to set me up/answer any questions I had and my order was received in a very timely fashion. I am excited for my journey and know I will succeed with the help of the medication and coach, when and if I need to check in with any questions!
Response from WeightCareDec 19, 2024
Thank you so much for sharing! We’re so happy to hear that you’ve had a great start with us. It’s awesome that the service and support from your coach have been on point, and we’re so excited to be part of your journey!
You’ve got this, and we’ll be here whenever you need us. Don’t hesitate to reach out if you’ve got any questions or just want to check in. We’re cheering you on!
SH
Shay
Disingenuously Overcharging For Inauthentic Medications
TLDR: The FDA shouldn't even allow this sham of a company to offer any medications at all. Save yourself the unnecessary headache, and just get Wegovy (genuine ozempic) or Zepbound (genuine tirzepatide) from Eli Lilly.
WeightCare doesn't care about their patients' health, their only concern is making as much money off of each of us as possible. I unfortunately found them on Groupon and purchased the 4 week tirzepatide deal. I redeemed it the same day and noticed on their website that they allow patients who are already on the medication to continue at the next dose.
I filled out their intake form, provided proof of my preexisting prescription like requested, just for the doctor to message me claiming he has to keep me on the same dose to see how I'll tolerate it. After a quick back and forth, he agreed to send me the 7.5mg dose which is what he should've originally prescribed.
The following day, I checked my email and noticed they sent me an email claiming that any deals are only for the first month's starter dose (2.5mg) and that if I want to start at any higher dose, I'd have to fork over an additional $499 on top of what I already paid for the deal and shipping. So I responded requesting to just cancel my order since they're charging more than Eli Lilly (the people who actually created the drug) and called them to ensure it would be canceled.
The agent that answered informed me that this was all just a "miscommunication" as apparently, their own doctors don't know their policies regarding deals. She then tells me that my order was already shipped...but with the 5mg dose the doctor originally prescribed. She proceeded to try gaslighting me into believing the doctor never agreed to send the 7.5mg dose and then informed me that he actually never should've sent anything other than the starter dose (2.5mg).
She then put me on hold to talk to "management" and came back to tell me they said it's okay for me to just get the 5mg since he prescribed it and it shipped already. I reminded her that it wasn't what I needed so I'd still like to cancel my order. She responded by telling me I'd still have to pay a $19.99 consultation fee even if they cancel the order and intercept the shipment. After a quick back and forth, she transferred me to a supervisor.
The supervisor gets on the phone with the nastiest attitude and tried to tell me that they won't cancel my order and they won't refund any of the shipping cost at all. I ended up hanging up on him after he began arguing with me about what I supposedly have to pay for and went to start a chargeback with my bank to get my hard-earned money back. Groupon thankfully quickly refunded me as well.
Response from WeightCareJan 16, 2025
Thank you for sharing your feedback, and we sincerely apologize for the frustration and confusion you experienced. Your concerns are important to us, and we take them seriously.
We understand how crucial clear communication and patient care are, especially when it comes to your health. We’re sorry for any miscommunication about our policies and for how your situation was handled. We will review the specifics of your experience to identify areas where we can improve our processes and staff training.
Regarding the dosage and policy concerns you raised: our standard protocol is to start patients on the 2.5mg dose as part of the deal. We do try to make this very clear in the Groupon listing, specifically in the "What’s Included" section, which outlines that the deal is for starter doses (2.5mg x 4 weeks). However, we completely understand your frustration if this was overlooked or not communicated clearly during your interaction with our team.
Our goal at WeightCare is to provide accessible, affordable care to patients. It’s clear from your experience that we did not meet your expectations or our own standards. Please know that we are committed to resolving these issues and ensuring no other patients face similar challenges.
If there’s anything more we can do to make this right, please reach out to us directly at [email protected].
Thank you again for bringing this to our attention. Your feedback helps us grow and improve.
Sincerely,
The WeightCare Team
GI
Gina
Extremely Please!
I was very nervous to start my weight loss journey, however WeightCare has made this a breeze. The product works more than I could ever expect! I am extremely pleased and excited to continue this journey. The customer service is 5-star and is always there to answer and questions I have. Being able to message my doctor whenever I have a questions brings peace to mind. I highly recommend signing up with WeightCare!
Response from WeightCareOct 24, 2024
Thank you for your wonderful feedback! We're delighted to hear that WeightCare has made your weight loss journey smooth and successful, and that you're excited to continue.
KL
Kirstin L.
My experience has been great
My experience has been great. All my concerns have been answered and the medication ships on time. I would recommend to anyone!
Response from WeightCareOct 24, 2024
Thank you for sharing your experience! We're happy to hear that all your concerns were addressed and that your medication ships on time. We truly appreciate your recommendation!
TM
TM
Great experience from the start of my…
Great experience from the start of my journey. Fast shipping & Customer service is always helpful and answers all of my questions, also.
Response from WeightCareOct 2, 2024
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience from the beginning of your journey with us.
We look forward to serving you again!
ME
Mello
Loving The New Me!
The steps to start treatment was very easy. The doctor responded quickly and spent time answering all of my questions and concerns. I've been taking the medication for 5 weeks now and lost 14 lbs! Follow the exercises and nutrition guidelines in the WeightCare app and you will see results!
Response from WeightCareSep 3, 2024
Thank you for sharing your experience! It's great to hear that the process was smooth and that you're seeing such positive results. Keep up the good work with the exercises and nutrition plan!
LM
levaai M.
I feel great! When I started in April I weighed 368…
When I started in April I weighed 368 pounds. And I didn't feel good about myself. Since I have been on it I feel great and now weigh 330 pounds. My doctor says I am doing great and look good. I feel and look better and want to continue. I have tried so many different weight loss program and felt like I wasted money. I hope I can continue to afford semaglutide.
Response from WeightCareAug 29, 2024
Thank you so much for sharing your journey with us! We're incredibly proud of the progress you've made, what a tremendous achievement! More importantly, it's wonderful to hear that you're feeling better both physically and mentally. We hope you're able to continue your journey and maintain the momentum you've built. Keep up the great work—you're doing an amazing job!
DB
Darcy B.
So far it has been a good
So far it has been a good, prompt service. I am only starting week 3. I haven't had too many side effects yet. I am just waiting on my next months shipment and I hope it arrives on time.
Response from WeightCareAug 29, 2024
Thank you for your feedback! We're glad to hear you've had a good experience so far. We're here to ensure everything continues smoothly for you, and your next shipment arrives on time. If you need anything, don't hesitate to reach out. Keep up the great work!