Weight loss. Delivered. Tired of fad diets that don't work? So are we! If deemed a candidate, our program includes a monthly telehealth consultation, prescription and the newest ( + highly effective) weight loss medications delivered to your door.
WeightCare (joinweightcare.com) has 639 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
joinweightcare.com
Website
joinweightcare.com
Category
Personal Care
Listed on Five Star Index
2026
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The company replied to 19% of reviews.
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Most recent review: July 2026.
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I started with Weightcare in January 20 25 and I renew my subscription paying the 1350 for the three months coverage 3times. This last prescriptionI had which was from August to October. The product came from Texas and it did nothing. I actually gain weight with this formula. It didn’t help curb my appetite and my weight remain the same for the three months that I have been on the product. I called I feel like I was taking advantage of and no one from the company ever try to help me which is very frustrating. And then try to get on their Weightcare one app that was a nightmare from hell and again nobody helps but I did pay my 1350. I feel they owe me that back or a portion of it.
Response from WeightCareOct 10, 2025
Hi Mary Ann! We’re so sorry to hear about your experience. We’ve escalated this and someone will be reaching out to you. We truly appreciate you taking the time to share this with us.
BS
Bud S.
They switched Pharmacies to make more$$.
I've been with Weightcare for nearly a year. They've been great until about 4 mos ago, when they switched Pharmacies.
The original pharmacy was out of Hollywood FL. I used to get the meds shipped overnight or 2-day and packed with large ice packs and always got the meds still very cold, preserving the medications useful life.
Now there is no ice or even cool packs. I paid $499 for this latest shipment, inspiring this post, on June2. It was sent out from Houston on Thursday, June 5, and I just received it 4 days later on June 9. No packing of any kind. The meds were warm to the touch. No surprise since it was 95 in Houston and 100 at my home.
They've said meds are good for 21 days after they warm up. Well, based on that my last dose will be ineffective/expired.
I gave 2 stars because they had been great. Sadly, not any more. Im done.
I've lost confidence in these guys. Switching.
Response from WeightCareJul 3, 2025
We’re so sorry to hear about your recent experience, and we truly appreciate you taking the time to share such detailed feedback. It means a lot to us that you’ve been with WeightCare for nearly a year, and we’re incredibly disappointed to hear that the trust we built with you has been shaken.
The decision to switch pharmacy partners was made to improve fulfillment speed and long-term supply consistency, but we know the transition hasn’t felt like an upgrade for everyone. Shipping delays and packaging concerns, especially in extreme temperatures, are serious issues, and we completely understand why receiving warm medication would feel unacceptable. While clinical guidance does state that the medication remains effective for up to 21–28 days at room temperature, we hear you: the experience of receiving something that doesn’t feel properly handled can be really upsetting.
You deserved better confidence in your shipment. We’re actively working on improvements to packaging, pharmacy response times, and transparency to help rebuild the trust that’s been lost. We’re truly sorry to see you go, but we wish you nothing but the best on your journey and hope you find the support you need.
HB
Heather B.
Disappointed all of a sudden
I have usually been very pleased and have been losing weight at a nice rate. Only in the last 2 months have I been disappointed, due to the fact that I have been charged for 2 month of product and I have not received any! Its been a week since I have had a shot!! I don't know what is going on???????
Response from WeightCareApr 7, 2025
Hi Heather, thank you for your feedback, and we’re so sorry to hear about the recent frustration.
Since our program is doctor-supervised, it's important to complete your medical questionnaire each month—ideally at least a week before your next shipment—so your physician has the necessary updates to approve your refill. If you've already submitted your questionnaire and are still experiencing issues, please reach out to our customer service team directly. We’d love the opportunity to make this right and get things back on track.
Also, just a quick reminder: the program is a subscription service, so unless it’s paused or cancelled before your renewal date, the next month will be automatically charged.
We truly appreciate you being part of the program and are here to help however we can!
SW
Selena W.
Ordered bioboost and was happy with the…
Ordered bioboost and was happy with the results. I am however not sure that I will order again due to the shipping fee being increased to $30. I understand the packaging cost but maybe it could be redesigned and not so big and bulky to where the shipping can be reasonable.
Response from WeightCareApr 7, 2025
We completely understand your concerns about the shipping fee. Your feedback is really valuable, and we’re always looking for ways to improve, including how we package and ship our products. Just a quick note: orders placed through third-party platforms like Groupon do require a shipping fee, while programs purchased directly through our website include free shipping. We truly appreciate your support and are so glad to hear you had a positive experience with BioBoost. Thanks again for sharing your thoughts with us!
SE
Sueide E S.
In three months I lost almost $1,500…
In three months I lost almost $1,500 and didn't lose any weight!!! The medicine came with a missing dose and customer service was no help at all and even sent me an email disagreeing with what I was saying so they were thinking I was lying about missing a dose really??!!
I only lost 5 pounds in 3 months but since I'm going to the gym and dieting so I should have lost more weight with the medication right, so nothing changed I had the same result as before just going to the gym and dieting.
If I'm only going to lose 5 pounds in 3 months, there's no reason to waste that much money.
I can lose 5 pounds in 3 months just by walking in the morning or going to the gym don't need spend $499 per month.
There were times when I thought I was taking a placebo instead of the real medicine i really don't know what to think because it had no effect on me, no change at all!!!
But that left me with $1,500 less in my bank account.
I will cancel my subscription and save my money.
I'm very disappointed :(
Response from WeightCareAug 29, 2024
Thank you for sharing your experience, and I genuinely understand your frustration. Everyone's body adjusts differently to medication, and while some see quick results, others may take a bit more time to notice significant changes.
It's important to note that results can vary, especially in the initial stages. While you mentioned that you only lost 5 pounds, remember that weight loss isn't always linear, and several factors can influence the rate at which you lose weight. Also, many people start to feel the benefits of medication before they see noticeable changes on the scale. Things like your clothes fitting better, a suppressed appetite, and less food chatter can all be positive signs that the medication is starting to work.
Regarding your concern about potentially taking a placebo, rest assured that we only partner with compounding pharmacies across the United States, accredited by the Pharmacy Compounding Accreditation Board (PCAB) and registered with the FDA.
We want to make things right and ensure you have a positive experience moving forward. If you decide to give us another chance, please reach out directly, and we'll do our best to support you on your journey. If not, we respect your decision and hope you find the right path that works for you. Thank you for trying our service, and we wish you the best in achieving your health goals!
CK
Carol K.
I received my three month supply…
I received my three month supply promptly but have been unable to contact my "doctor" despite a stated promise of an email response within 48 business hours. A week has gone by with no response. I have also emailed customer service with no response. When I click on the link on their app to contact customer service nothing happens. I tried using three different browsers. It’s like there is no one running the place! This is unacceptable and potentially dangerous when you are trying a new drug.
Response from WeightCareAug 29, 2024
We’re really sorry to hear about the trouble you’ve experienced. Your concerns are important to us, and we understand how crucial it is to have timely support, especially when starting a new medication. We’re actively working to address these issues and improve our response times. In the meantime, we appreciate your patience and hope to resolve this matter as quickly as possible. Thank you for bringing this to our attention.
